PRACTICE & DISPENSARY MANAGER | HOUGHTON, JOHANNESBURG

SUMMARY:
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POSITION INFO:
A well-established private Medical Practice in Houghton, Johannesburg , is seeking an experienced, highly organised and hands-on Practice & Dispensary Manager to take ownership of the day-to-day operational management of the practice. The successful candidate will work across the dispensary, front office and wider practice , ensuring that staff, stock, patient administration, accounts and operational processes are effectively managed. This role is suited to a mature, highly trustworthy and people-focused professional who is comfortable taking responsibility, managing staff and working in a busy patient-facing healthcare environment. Position: Practice & Dispensary Manager Location: Houghton, Johannesburg Start Date: 1 November 2026, or sooner if available Working Hours: Monday to Friday, 08:30–17:30; every alternate Saturday, 09:00–13:00 Salary: R25,000–R35,000 cost to company per month , negotiable depending on experience and suitability Requirements Minimum 5 years’ relevant experience in practice management, dispensary management, pharmacy management or a similar healthcare operational role Minimum 2 years’ staff management experience Strong practical experience managing the day-to-day operations of a medical practice, dispensary, pharmacy or similar healthcare environment Experience managing and coordinating staff Strong knowledge of medication and consumable stock management Experience with ordering, receiving, stock takes and stock reconciliation Knowledge of expiry-date and batch management Experience with supplier and creditor account management Experience with patient\/debtor accounts and related administration Strong computer literacy and experience with practice-management or healthcare systems Strong organisational, administrative and problem-solving skills Able to move comfortably between the front desk, dispensary and broader practice operations Confident dealing with patients, doctors, staff and suppliers Strong people and communication skills Genuine interest in health, wellness and patient care Professional, mature and highly detail-oriented Exceptionally trustworthy and accountable Able to take ownership, identify problems and ensure tasks are followed through to completion SAPC registration is not required Key Responsibilities Take overall responsibility for the smooth day-to-day operation of the practice Oversee and support the front-office team and ensure patient-facing processes run efficiently Manage and coordinate staff responsibilities, workflows and day-to-day performance Ensure tasks are appropriately allocated and completed Take ownership of dispensary operations Manage medication and consumable stock Handle and oversee ordering, receiving, stock takes and stock reconciliation Monitor stock levels, expiry dates and batch information Help ensure accurate stock controls and minimise shortages, wastage and discrepancies Support the practice’s dispensing processes in conjunction with the doctors and clinical team Manage supplier and creditor accounts Oversee patient\/debtor accounts and related administrative processes Ensure invoicing, account administration and outstanding items are followed through Coordinate communication and workflows between the front office, dispensary, clinical team and doctors Support the doctors with the operational requirements of the practice Identify operational issues and implement practical solutions Ensure agreed practice processes and systems are consistently followed Maintain high standards of organisation, professionalism and patient service Help create an efficient, welcoming and well-run practice environment Candidate Profile The ideal candidate will be someone who is comfortable being visible and hands-on across the practice rather than managing from an office. They should be able to spend time supporting the front desk, move into the dispensary when required, manage staff and operational issues, and maintain an overall view of what needs to happen across the practice. We are looking for someone who is: A strong people manager Calm and professional under pressure Highly organised Proactive rather than reactive Comfortable holding staff accountable Good with patients and people Commercially and administratively aware Passionate about health and wellness Extremely trustworthy and dependable Willing to take genuine ownership of the role How to Apply Interested and suitably qualified candidates are invited to apply online with their updated CV. Should you experience any difficulties with the online application, please contact MedE Recruit directly.