We are seeking a detail-oriented Pest Control Administrator to oversee the administrative functions of our pest control operations. This role focuses on coordinating services, managing records, and ensuring compliance with industry regulations, providing critical support to our pest control team.
Key Responsibilities
- Manage and maintain accurate records of pest control services, client interactions, and treatment schedules.
- Coordinate with pest control technicians to ensure timely service delivery and optimal customer satisfaction.
- Respond to customer inquiries and concerns, providing information on services, pricing, and scheduling.
- Assist in compliance with health and safety regulations, including maintaining up-to-date licenses and certifications.
- Prepare reports on pest control activities, service metrics, and client feedback for internal stakeholders.
- Develop and implement administrative processes to improve efficiency and service quality within the team.
- Collaborate with the sales team to support business development efforts, including preparing proposals and contract documentation.
- Provide training and orientation for new administrative staff and assist with the ongoing development of team members.
Requirements
- Proven experience in an administrative role, preferably within the pest control or related industry.
- Strong organizational skills with the ability to manage multiple priorities effectively.
- Excellent communication skills, both verbal and written, to engage with clients and team members professionally.
- Proficiency in office software, including spreadsheets and database management.
- Familiarity with pest control regulations and compliance requirements is a plus.
- Ability to work independently, demonstrating initiative and problem-solving capabilities.
Preferred Qualifications
- Relevant certification or training in pest control management or a related field.
- Experience with customer relationship management (CRM) software.
- Knowledge of pest control practices and products.
- Additional language proficiency is an advantage.
You'll apply on Empact's own site before 5 October 2026. Put your most relevant experience at the top of your CV first.
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