Purpose of the Role
- To provide and deliver an effective and comprehensive administrative support service to the Regional General Manager and management team, as well as fulfil a first-line client interaction point function.
- The ideal individual must have strong administrative skills and strong planning and organisation skills, be detail-orientated, structured, have good communication skills and the ability to multi-task in a high-performance culture environment.
Overview of Role Responsibilities
Provide secretarial support to the business unit and management team in terms of the following:
- Organising meetings, functions, presentations and conferences, note-taking
- Diary management/reminding manager of important tasks & deadlines
- Mail and information management
- Client liaison
- Time and priority management
- Office and telephone administration/maintaining procedures/administration systems
- Typing, compiling & preparing reports, presentation & correspondence
- SAP4Hana Financial payments & order supplies & SRS requests/budget control
- Assist with arranging training interventions and coordinating events.
- Travel arrangements (booking and arranging travel, transport & accommodation)
- SAP capturing (training)
- Monthly feedback
- SanlamConnect list – Address book
Required Skills
Planning and Organizing - Intermediate
- Works at an intermediate level to plan, organize, prioritize and oversee activities to efficiently meet objectives. Typically works with guidance.
Verbal Communication - Intermediate
- Works at an intermediate level to express ideas, request actions, formulate plans, and policies by means of clear and effective verbal communications. Typically works with guidance.
Policy and procedures - Intermediate
- Works at an intermediate level to monitor, interpret and understand policies and procedures and ensure their alignment with organizational strategies and work objectives. Typically works with guidance.
Computer Skills - Intermediate
- Works at an intermediate level to understand and effectively use standard office equipment and standard software packages to support business processes. Typically works with guidance.
Work Scheduling - Basic
- Works at a basic level to ensure the optimum scheduling of work and material resources to meet planned performance targets. Typically works under close supervision.
Desktop Publishing - Basic
- Works at a basic level to create documents using page-layout software on a personal/desktop computer. Typically works under close supervision.
General Experience
- Matric
- Certificate/diploma in administration/secretarial would be advantageous
- 2 years’ proven experience in office administration and/or as personal assistant, specifically in the financial services industry will be advantageous
- Working knowledge of MS Office Suite i.e. PowerPoint, Excel, Word
- Knowledge of SanFin, SanQuote and AutoNub would be advantageous
Managerial Experience
Required Behavioural Competencies
- Ensures Accountability
- Plans and Aligns
- Drives Results
- Communicates Effectively
- Manages Complexity
- Collaborates
The closing date for applications is 13 November 2026.