People Consultant: Talent Operations

Job Summary:

Enable the agile, data-driven execution and governance of the SA Operations Talent Management agenda, serving as a future-fit specialist connector between business priorities and regional talent
solutions. Translate strategic talent priorities into integrated actions, predictive workforce insights, and high-impact talent outcomes. Partner dynamically with People leads, CoEs, and operational
stakeholders across talent identification, succession strategy, critical role bench strength, mobility, and performance enablement.

Key Responsibilities and Deliverables:

End-to-End Talent Strategy & Governance
• Operationalise enterprise Talent Management frameworks, standards, and digital tools across SA Operations in close collaboration with People Leads and CoEs.
• Coordinate robust talent identification, review, and calibration sessions to establish validated views of top talent, succession pipelines, and transformational bench strength.
• Drive systematic follow-through on agreed regional talent commitments, governance actions, and policy integration.

Succession, Critical Roles & Future Capability

• Evaluate succession coverage, emergency cover, pipeline depth, and readiness for critical operational roles to mitigate business continuity risks.
• Monitor targeted Future Development Plans (FDPs), mentoring initiatives, and accelerate pathways for high-potential populations (Top 1% and Top 10%).
• Facilitate cross-functional talent mobility, stretch projects, secondments, and talent swaps to build agile, future-fit leadership capability.

Talent Analytics & Decision Intelligence

• Consolidate, cleanse, and analyse regional workforce and talent data, converting metrics on movement, retention, and succession into executive decision intelligence.
• Maintain live dashboards and deliver strategic monthly, quarterly, and ad-hoc Talent Management reports for Opsco and regional governance forums. 
• Leverage digital HR platforms and automation tools to transition talent reporting from transactional tracking to predictive risk modelling.

Performance & Integrated Retention

• Facilitate objective performance moderation and calibration processes, aligning performance distribution with talent identification and reward strategies.
• Implement risk-mapping frameworks to proactively identify flight risks among critical talent and co-create targeted retention interventions.
• Track retention trends, exit survey insights, and developmental interventions to continuously enhance employee experience and bench stability.

Strategic Projects & Stakeholder Enablement

• Manage high-impact talent projects and future-fit operating model initiatives from design through deployment and adoption.
• Partner with People Partners, Talent Acquisition, People Development, and operational leaders to align localized execution with broader strategic priorities.
• Drive continuous capability building across People teams and line leaders, providing specialist advisory on contemporary talent practices, tools, and digital solutions.

Key Competencies

• Critical Thinking
• Curiosity
• AI and Data Fluency
• Communication
• Relationship Building
• Emotional Maturity
• Delivering
• Goal Focus
• Resilience

• Relevant degree in Human Resources, Industrial Psychology Organisational Development, Business Management or a related field. Postgraduate qualification or relevant professional certifications advantageous.
• 3-5 years relevant experience across Talent Management, Organisational Capability, HR Operations, or a related People function.
• Demonstrated experience in succession planning, performance calibration, digital HR platforms, talent analytics, and cross-functional project execution in a complex, matrix organisation.