Parts and Services Commercial Manager – Pietermaritzburg

SUMMARY:
Parts and Services Commercial Manager – Pietermaritzburg
Our client seeks an experienced Parts and Services Commercial Manager to grow sales and profitability of Parts, Accessories, and Services.

POSITION INFO:
Responsibilities: Drive regional sales growth across parts, accessories, and services throughout the African region Manage existing accounts, onboard new dealers, and maximise sales opportunities across key accounts, direct business, online sales, and professional customers Develop and coordinate regional sales plans with sales and aftersales teams to achieve budgeted targets Build and maintain strong relationships with key accounts, dealers and commercial customers, while supporting and guiding sales colleagues Monitor sales performance, budgets and KPIs, ensuring targets are achieved Manage stock availability, delivery performance and 24-month sales forecasting to maintain optimal stock levels Oversee product management and identify opportunities to expand parts, accessories and services through market analysis and competitor intelligence Lead sales campaigns and initiatives, driving the rollout, local ownership and growth of service offerings Monitor customer and sales data and coordinate product and service training to improve sales performance and customer experience Oversee leasing products, marketing activities and service offerings for both consumer and business customers Requirements: Experience in sales, after-sales, or marketing, preferably supported by a business-related qualification Proven sales and/or key account management experience Strong commercial understanding, particularly within parts, accessories, and services Experience in product lifecycle management and gathering and using market intelligence Understanding of sales and marketing budgets and their financial impact Knowledge of operating lease products and the differences between consumer and B2B offerings Understanding of financial products relating to leasing and services Strong communication, interpersonal and relationship-building skills, with the ability to communicate complex solutions commercially A proactive, customer-focused and results-driven approach, with both analytical and hands-on capabilities Willingness and availability to travel as required Due to the high volume of applications received, only suitable candidates who meet the criteria of this vacancy will be contacted.