Operations Controller

SUMMARY:
We require an experienced Operations Controller.
It is essential that you have extensive experience in the supply chain process, including sea freight, air freight, road transport, and inventory management, within the fruit export industry.

POSITION INFO:
Requirements: Diploma/Degree in Logistics, Supply Chain Management or a related. Valid driver's licence At least 5 years' experience in fresh produce/agriculture More than 2 years in a senior operational position. Practical knowledge of refrigerated sea freight , perishable airfreight and temperature-controlled road transport. Good understanding of PPECB procedures, export regulations and phytosanitary compliance. Experience managing cold-chain inventory, pallet tracking, stock reconciliations and transport-related claims. Knowledge of transport cost management, supplier invoice checking and the coordination of an in-house transport fleet. Strong Excel capabilities and experience working with inventory or trading management systems. Exposure to Microsoft Dynamics 365 Business Central or a comparable ERP system Duties: Oversee the end-to-end management of Exotics inventory and logistics, from receipt into cold storage through to final customer delivery. Plan and coordinate international and domestic freight movements across sea, air and road transport. Manage shipping bookings, monitor consignments and maintain regular communication with freight forwarders and logistics partners. Ensure accurate inventory management, including stock movements, pallet tracking and regular reconciliations. Supervise cold-room operations, including loading schedules, inspections, repacking, labelling and shipment preparation. Ensure all export, customs, clearing and transport documentation is accurately prepared and maintained. Manage and review operational cost structures, monitor freight expenditure and ensure supplier invoices are checked and verified. Oversee company transport operations, including vehicle scheduling, trip costing, record-keeping and financial reconciliations. Investigate stock variances, product damage, temperature irregularities and logistical service failures, taking responsibility for the resolution of related claims. Evaluate logistics provider performance and address service delivery problems or recurring operational inefficiencies. Establish and maintain operational reporting, exception tracking and accurate system records, including updates within Business Central or equivalent platforms. Work closely with Commercial, Technical, Procurement and Finance departments to coordinate operational requirements and ensure smooth execution. Monitor operational processes, investigate cost and performance deviations, and minimise financial exposure resulting from inefficiencies, unreasonable demands or inadequate service delivery. Continuously identify opportunities to strengthen procedures, improve controls, enhance reporting and increase overall operational efficiency. PLEASE NOTE : Thank you for your interest in this position, we will review and be in touch if you are suitable. Due to the amount of applications we receive for each position, we are unable to respond to each one individually. Please accept your application as unsuccessful if you had no feedback within 7 days of applying. Your CV will remain on our database and we will be in touch for other suitable positions. *** In the meantime, please download our which will hopefully help you understand our process and how we work. When applying, ensure your CV is in WORD or PDF format, and not scanned. Scanned CV's will not be considered. If you are unable to apply through the link we have provided, please upload your CV to our website We reserve the right to stop/renew adverts. By applying to our adverts, you accept our POPI Act policy, a copy which be found on our website.