NEW APPLICATIONS COORDINATOR

SUMMARY:
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POSITION INFO:
Duties & Responsibilities Key Responsibilities Coordinate the full student application and intake process from initial enquiry through to placement. Manage and respond to new student enquiries in a professional and efficient manner. Coordinate assessment protocols and ensure assessments are completed according to established procedures. Ensure all required intake documentation is received, accurately completed and properly maintained. Capture and maintain student information and data accurately. Conduct quality checks on captured information and supporting documentation. Ensure documents, including identification documents, are scanned clearly, are legible and meet required quality standards. Work consistently according to established SOPs, processes and protocols. Liaise with the Academic Department regarding student placement. Ensure placement instructions are implemented accurately. Coordinate and oversee the work of four employees across the two campuses. Provide clear, practical and easy-to-understand instructions to team members. Monitor the quality and accuracy of work completed by the team. Identify and correct administrative, documentation and data-capturing errors. Maintain accurate and up-to-date records. Communicate professionally with students, parents\/guardians, schools and internal stakeholders. Ensure confidentiality when dealing with student and personal information. Travel to the Potchefstroom campus on a monthly basis. Desired Experience & Qualification Minimum Requirements Experience Previous hands-on data capturing experience is essential. This must include personally performing data capturing and not only supervising data-capturing activities. Experience in quality assurance, quality control or highly detailoriented administration. Experience in financial administration, compliance, auditing or a similar structured administrative environment would be advantageous. Previous management or supervisory experience, particularly managing junior or lower-level employees. Experience working within clearly defined SOPs, processes and protocols. Skills & Competencies Exceptional attention to detail and accuracy. A strong quality-control mindset and a natural drive for high standards. Highly organised and structured approach to work. Excellent administrative and record-keeping abilities. Excellent verbal and written English communication skills. Strong Microsoft Excel skills, exceeding an intermediate level. Ability to identify errors, inconsistencies and missing information. Ability to give clear and uncomplicated instructions to team members. Strong interpersonal and communication skills. Ability to manage multiple tasks and deadlines. High level of accountability and professionalism. Ability to work independently while also managing and supporting a team. Advantageous Experience The following would be advantageous but are not essential requirements: Previous experience with skills administration, including SETA systems. Experience within the education, training or skills development sector. Multilingual abilities, particularly Afrikaans, isiZulu or Setswana. Reporting Structure The successful candidate will coordinate a team of four employees, with employees situated across the Pretoria and Potchefstroom campuses. The role will primarily be based in Pretoria, with monthly travel to Potchefstroom required. Ideal Candidate The ideal candidate will be a highly detail-oriented, structured and qualitydriven individual who takes pride in accuracy and maintaining high standards. They should be comfortable working within a structured environment with clearly defined SOPs and protocols, while also being confident in coordinating and managing a small team. The successful candidate will combine strong administration and datacapturing experience, excellent Excel skills, quality-control capabilities and effective people-management skills.