Manager: InfoCentre

SUMMARY:

The Industrial Development Corporation’s (IDC) Research and Information department (RI) is responsible for undertaking economic and industrial research and analysis that is aligned with the development objectives and strategic requirements of the Corporation. It also renders a centralised, relevant, and reliable information provision service o...

POSITION INFO:
The Industrial Development Corporation’s (IDC) Research and Information department (RI) is responsible for undertaking economic and industrial research and analysis that is aligned with the development objectives and strategic requirements of the Corporation. It also renders a centralised, relevant, and reliable information provision service on economic, socioeconomic, sectoral and industry related matters to the Corporation at large, including the board as well as to specific external stakeholders. RI’s information provision service, housed in the InfoCentre is the Corporation's central knowledge and information hub, providing timely, credible and relevant developmental, industrial, economic and business information. It supports IDC decision-making through industry and company information searches, information resource acquisition, news and media monitoring, access to databases and publications, library and interlibrary loan services, adverse media checks, and staff training. The InfoCentre also maintains a comprehensive repository of economic and business intelligence accessible to IDC staff across the organisation. The InfoCentre Manager leads IDC's central information and knowledge management function, ensuring the acquisition, management, dissemination and governance of economic, industrial, sectoral and business intelligence resources. The role is responsible for delivering a relevant, reliable and timely information service to support IDC strategy, investment decision-making and thought leadership, while overseeing information resource procurement, collection development, information systems, budgets, governance and the InfoCentre team. Bachelor's Degree in Library and Information Science (or similar qualification), Information Management, Knowledge Management, Information Studies, or a related field Minimum of 8-10 years' relevant experience in library services, information management, knowledge management, research services, or a related environment. Experience managing digital information platforms, databases, and information resources. Expertise in the classification, indexing and cataloguing of information resources. Experience in stakeholder engagement and service delivery. Information and Knowledge Management principles. Library and Information Services management. Research methodologies and information retrieval techniques. Working knowledge of a library software and administration thereof. Corporate governance and compliance requirements. Budget and resource management. Develop and implement the InfoCentre strategy aligned to organisational objectives. Establish policies, procedures, and standards for information management and library services. Ensure effective governance and compliance with information management requirements. Monitor industry trends and recommend improvements to information services. Oversee the acquisition, classification, storage, retrieval, and dissemination of information resources. Ensure the availability of accurate and relevant information to support business operations. Manage digital and physical information repositories. Promote knowledge-sharing initiatives across the organisation. Lead the provision of research and information support services to stakeholders. Facilitate access to relevant industry, market, economic, and sector information. Ensure timely delivery of information requests and research outputs. Evaluate information resources to ensure relevance and value for money. Build and maintain relationships with internal and external stakeholders. Provide advisory services on information resources and research tools. Liaise with information providers, publishers, and service vendors. Promote awareness and utilisation of InfoCentre services. Develop and manage the InfoCentre budget. Monitor expenditure and ensure cost-effective use of resources. Manage subscriptions, licences, and service agreements. Identify opportunities for efficiencies and optimisation of information resources. Lead, coach, and develop InfoCentre staff. Manage performance and ensure achievement of departmental objectives. Foster a culture of continuous learning and service excellence. Ensure adequate succession planning and skills development. Ensure compliance with relevant legislation, policies, and standards. Identify and mitigate operational risks within the InfoCentre. Maintain confidentiality and information security requirements. Implement appropriate records and information management controls. LEADERSHIP COMPETENCES – FOR LEADERSHIP ROLES Resilience Decisiveness in Execution People Engagement Communication and Engagement Diverse Stakeholder Management Teamwork Innovation Change leadership Strategic Thinking Business Mind Set TECHNICAL\/FUCNTIONAL COMPETENCIES Information and knowledge management Research and Analytical skills Data and information analysis Report writing and presentation skills Data and Information Systems BEHAVIOURAL COMPETENCIES Results Oriented. Ethical Commitment Balanced Judgment and accountable leadership Relationship Building Networking Political Awareness Planning and Organising Problem solving and decision making