Logistics Assistant - Somerset West, Cape Town

SUMMARY:
The Logistics Assistant supports the Logistics Manager with day-to-day domestic and international logistics operations.

POSITION INFO:
Logistics Assistant - Somerset West - R8 000 per month Join a dedicated team supporting daily domestic and international logistics operations to ensure goods are delivered on time and issues are resolved quickly . About Our Client Our client operates a Head Office based in Somerset West . The business manages day-to-day domestic and international logistics, including courier dispatches, air, road, and sea freight shipments . The Role: Logistics Assistant The Logistics Assistant supports the Logistics Manager with day-to-day domestic and international logistics operations . The role is responsible for keeping orders moving, tracking shipments, ensuring documentation accuracy, and keeping customers and suppliers informed so goods arrive on time . Key Responsibilities 1 year of logistics, dispatch, warehouse, or admin experience preferred . Prepare, pack, and book outgoing orders with couriers, and generate waybills and labels . Track daily domestic deliveries, identify delays or failed deliveries, and report them to the Logistics Manager . Update dispatch and delivery records in Zoho CRM . Assist with preparing, filing, and checking import and export documentation, including invoices, packing lists, customs paperwork, and HS codes . Track incoming road, sea, and air freight shipments and communicate arrival dates to the team . Communicate with couriers, freight forwarders, customers, and suppliers regarding collections, delivery updates, quotes, and queries . Investigate and help resolve delivery problems, log recurring issues, and check courier invoices against bookings . About You Matric (Grade 12) . 1 year of experience in logistics, dispatch, warehouse, or admin work is preferred . Computer literacy, including email, spreadsheets, and online courier systems . High attention to detail, accurate data capture, organization, and time management skills . Clear and polite communication skills with a strong customer service mindset . Reliable, punctual, hands-on, proactive, and a team player who takes direction well . Ability to work under pressure, multitask, and meet daily dispatch cut-offs . Willingness to learn Zoho, courier platforms, and customs basics . Courier or import experience is a plus .