Level IV Technician - Mandarin Fluent

A leading engine technology and power generation company is looking for an experienced Level IV Technician with strong experience in engine diagnostics, maintenance, repairs and technical support within heavy-duty mining applications to join their team in Guinea.

This is an advisory and technical support role focused primarily on engines used in mining applications, with approximately 10% of the role dedicated to power generation and generator sets. The successful candidate will provide technical guidance and supervision to technicians on site, support complex troubleshooting and repairs, and serve as a key point of contact between the company, its customers and suppliers.

Responsibilities:

• Provide technical guidance, advice and support to technicians working on engines and related components.

• Oversee and coach technicians, transferring technical knowledge and supporting their ongoing development.

• Provide technical support for engine diagnostics, troubleshooting, maintenance and complex repairs.

• Support engine applications within the mining industry, as well as power generation and generator sets.

• Review repair plans, parts lists and tool requirements, providing direction to technicians where necessary.

• Assist with preventative maintenance planning and ensure appropriate maintenance procedures are followed.

• Support customer relationships by responding to technical queries and helping to minimise equipment downtime.

• Act as a technical liaison between the company, its customers and suppliers.

• Ensure compliance with applicable health, safety, environmental and quality standards.

• Support accurate service documentation, technical reporting and the escalation of unresolved technical issues.

• Fluency in Mandarin Chinese is mandatory.

• Relevant technical qualification or certification in diesel engines, engine technology, power generation or a related field.

• Strong general knowledge of Cummins engines and engine systems.

• Significant field service experience involving engine diagnostics, maintenance and repairs.

• Experience providing technical advice, coaching and guidance to technicians.

• Experience in mining, industrial or other heavy-duty equipment environments is preferred.

• Candidates from related trades, including Diesel Mechanics, Diesel Technicians and Earthmoving Diesel Mechanics, will be considered if they have relevant engine diagnostic, repair and maintenance experience.

• Experience with high-horsepower Cummins engine platforms would be advantageous, particularly QST30, KTA38, QSK23, QSK38/50 MCRS and QSK60 MCRS.

• Strong technical troubleshooting, communication, customer service and problem-solving skills.

• Ability to work in an advisory capacity, overseeing and supporting technicians on site.

Benefits:

• Salary: negotiable.

Contact Hire Resolve for your next career-changing move.

Apply for this role today, contact Abigail King at Hire Resolve or on LinkedIn.

You can also visit the Hire Resolve website: hireresolve.us or email us your CV:  manufacturing@hireresolve.za.com

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.