Learning & Development Internship - 12 Months

Overview

• The Learning & Development Intern will provide administrative and coordination support to the Learning & Development function in delivering training initiatives, skills development programmes and employee learning experiences.
• The role offers practical exposure to the full learning cycle, including training administration, learner management, programme coordination, reporting and skills development compliance.
• The successful candidate will gain experience in a corporate learning environment while supporting the development of employees and emerging talent across the business.

Responsibilities

Learning & Development Administration

• Assist with the coordination and administration of internal and external training programmes.
• Maintain accurate employee training records, attendance registers and learning documentation.
• Assist with the scheduling of training sessions, including calendar invitations, venues and virtual meeting arrangements.
• Support the administration of employee study assistance and learning requests.
• Assist with the preparation of training materials, presentations and communication.

Learning Programme Coordination

• Support the coordination of internships, learnerships and other skills development programmes.
• Assist with learner onboarding, documentation collection and programme administration.
• Track learner attendance, programme progress and completion of learning activities.
• Liaise with learners, line managers, training providers and internal stakeholders regarding programme requirements.
• Assist with the coordination of learning interventions, workshops and employee development initiatives.

Reporting & Skills Development Compliance

• Assist with capturing and maintaining training data on internal learning systems.
• Support the collection and verification of training information for reporting purposes.
• Assist with the preparation of monthly learning reports and training dashboards.
• Support the administration of Skills Development Committee meetings, including agendas, minutes and supporting documentation.
• Assist with the preparation and maintenance of documentation required for WSP/ATR submissions and B-BBEE Skills Development reporting.

Employee Learning & Engagement

• Assist with the communication and promotion of learning opportunities across the organisation.
• Support the administration of online learning platforms and employee learning campaigns.
• Assist with tracking employee participation and completion of mandatory and developmental learning programmes.
• Contribute ideas to improve the employee learning experience.

General Administration

• Provide general administrative support to the Learning & Development team.
• Assist with filing, document management and maintaining accurate records.
• Perform other reasonable duties related to the Learning & Development function.

Qualifications

• Grade 12 / Matric
• A relevant qualification in Human Resources, Learning & Development, Industrial Psychology, Business Administration or a related field.
• Must meet the applicable requirements for an internship programme.
• Basic understanding of Human Resources or Learning & Development principles.
• Proficiency in Microsoft Office, particularly Excel, PowerPoint and Outlook.
• Strong written and verbal communication skills.

Additional information

Essential Competencies

• Strong administrative and organisational skills.
• Attention to detail and accuracy.
• Good communication and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines.
• Willingness to learn and take initiative.
• Ability to work collaboratively with different stakeholders.
• Professionalism and discretion when handling confidential employee information.
• A proactive and solutions-oriented approach.

Advantageous

• Previous exposure to HR, training administration or an office environment.
• Basic knowledge of skills development legislation, SETA processes or B-BBEE.
• Experience working with Excel, learning management systems or HR systems.
• An interest in employee development, training and organisational learning.

Learning Outcomes

At the end of the internship, the successful candidate should have gained practical experience in:

• The administration and coordination of corporate learning programmes.
• The employee learning lifecycle, from training requests to reporting.
• Internship and learnership programme administration.
• Training data management and reporting.
• Skills development compliance and B-BBEE reporting processes.
• Stakeholder engagement and professional communication.
• The use of digital tools to support learning and development.

Performance Expectations

The intern will be expected to:

• Maintain accurate and up-to-date learning records.
• Complete assigned administrative tasks within agreed timelines.
• Provide reliable support to the L&D team and programme stakeholders.
• Demonstrate a willingness to learn and apply feedback.
• Uphold confidentiality and professional standards.