Learner Branch Marketer - NTK Retail, Letsitele

Introduction to the VKB Group

The VKB Group is an agricultural company providing support to farmers and producing straight-from-the-farm foods for consumers. Apart from its various consumer brands, the VKB Group is also represented by its regional brands: VKB, GWK and NTK.

Our roots are firmly planted in agriculture, with farming at our core, continuously growing and evolving throughout the years. Starting with providing everything needed on the farm to produce food, we now operate across the entire food supply chain, including processing, logistics, storage, handling and national and international market channels.

This "house of brands", established with the support of our farmer shareholders, forms the foundation for building the agribusiness of the future.

More About VKB Retail

VKB Retail plays a vital role in supporting farmers, agricultural businesses, and local communities by supplying quality products, expert advice, and reliable service. Through its retail operations, VKB Retail helps customers access the products and solutions they need to operate efficiently and productively while contributing to the sustainability of the agricultural sector.

About the Opportunity

We are looking for a customer-focused and detail-oriented Learner Branch Marketer to join our VKB Retail team. In this role, you will be responsible for marketing and selling irrigation and related products, maintaining stock availability, assisting customers, and ensuring effective stock control within the store environment.

Why This Role Matters

This role contributes directly to customer satisfaction and business performance by ensuring that customers receive the right products, professional assistance, and excellent service. By maintaining accurate stock levels and an organised retail environment, you will help support operational efficiency and strengthen customer relationships.

Why Join VKB?

At VKB Group, you will become part of a business deeply rooted in agriculture and committed to building the agribusiness of the future. You will have the opportunity to develop your product knowledge, work alongside experienced colleagues, contribute to customer success, and grow within an organisation that values being Humble, Hungry, Smart, Bold, and Playing as One Team.

What Success Looks Like

Success in this role includes:

• Consistently achieving sales and customer service objectives.
• Maintaining accurate stock levels and effective stock control practices.
• Building positive, long-term relationships with customers.
• Ensuring shelves and merchandising displays are well-stocked and visually appealing.
• Resolving customer queries professionally and within delegated authority.
• Maintaining a clean, organised, and safe working environment.

Who Are We Looking For?

We are seeking an individual who:

• Demonstrates a strong customer-service mindset.
• Takes ownership and accountability for their work.
• Works accurately and pays close attention to detail.
• Is proactive in identifying opportunities to improve processes and add value.
• Collaborates effectively with colleagues and contributes to team success.
• Shows resilience in a fast-paced retail environment.
• Communicates confidently and professionally with customers and stakeholders.

Qualifications

• Grade 12 / NQF Level 4.

Essential Experience

• Experience in a retail, sales, customer service, or related environment will be advantageous.
• 1–3 years' irrigation experience will be advantageous.
• Clear criminal record.
• 1 – 3 years irrigation experience quoting, advising, layout etc.
• Preferably residing in or around Letsitele.
• Other experience in the agriculture industry an advantage as well as basic knowledge of animal feeds.
• Ability to work under pressure and multitask.

Competencies

• Decision-making
• Problem-solving and analytical thinking
• Planning and organising
• Customer focus
• Compliance and adherence to procedures
• Teamwork and collaboration
• Personal resilience
• Relationship building

Skills Required

• Product marketing and sales skills
• Stock control and inventory management
• Customer service excellence
• Verbal and written communication skills
• Accuracy and attention to detail
• Problem identification and resolution
• Ability to build and maintain long-term customer relationships
• Merchandising and stock replenishment
• Time management and organisational skills

Key Responsibilities

Sales and Customer Service

• Market and sell products in line with agreed sales targets.
• Assist customers with product selection and purchasing decisions.
• Build and maintain strong customer relationships.
• Handle customer enquiries and resolve issues within the approved mandate.

Stock Management

• Manage stock effectively to ensure continuous product availability.
• Monitor stock levels and replenish merchandise as required.
• Support accurate stock control and inventory management processes.

Merchandising and Store Standards

• Merchandise products according to company standards.
• Maintain clean, neat, and organised display areas.
• Ensure the store environment remains professional, welcoming, and safe.

Operational Support

• Follow company policies, procedures, and compliance requirements.
• Contribute to the achievement of team and store objectives.
• Continuously seek opportunities to improve service delivery and operational effectiveness.

Important Information for Applicants

VKB Group reserves the right to close or withdraw any vacancy at its discretion. All personal information submitted through the Career Portal will be used solely for recruitment purposes and, where applicable, for matters related to employment.

As an equal opportunity employer, VKB Group is committed to Employment Equity, transformation, and the inclusion of People with Disabilities. Our recruitment decisions are aligned with the VKB Group Employment Equity Plan and Transformation Strategy.

When applying, please ensure that:

• You use Google Chrome to access the Career Portal.
• You upload a clear and professional CV in PDF or Word format only.
• Your CV does not contain handwritten notes or markings.
• Supporting documents such as your ID, driver's licence, certificates, or other documentation are uploaded in the designated sections and not combined with your CV.
• Your profile photo meets the minimum size requirement of 300 x 300 pixels.

A Note on Honesty and Integrity

As part of the application process, you will be required to complete a screening questionnaire. We strongly encourage all candidates to answer every question honestly and accurately.

At VKB Group, our culture is rooted in the values of being Humble, Hungry, Smart, Bold, and Playing as One Team. We believe in building authentic relationships and making sound decisions based on trust and integrity. Misrepresenting qualifications, experience, competencies, criminal history, or any other information may result in your application being withdrawn or your employment being terminated should discrepancies be identified during verification processes.

We respect your time and ask that you respect ours by providing truthful information throughout the recruitment process. This helps ensure that we focus on candidates who are genuinely aligned with the requirements of the role and the values of our organisation.