Labour Relations Officer REF DOE27/10/2026

Requirements

• A qualification at an NQF level 6 in Labour Relations/ Labour Law/ Human Recourses Management or Industrial Relations. Minimum of 2 -3 years’ experience in Labour Relations/ Labour Law environment. A valid driver’s license.
• Job related knowledge: Experience and knowledge of the following legislations: Labour Relations Act, Employment of Educators' Act, Public Service Act, Public Service Regulations and other key pieces of Employment Legislation and Policies.
• Job related skills: Communication (verbal and written). Strategic planning and leadership skills. Presentation and facilitation skills. Report writing skills. People management skills. Monitoring and evaluation. Negotiation and conflict resolution. Customer focus. Computer literacy. Knowledge of Education Sector will be added advantage.

Duties

• Handle misconduct cases. Conduct investigations and compiling reports. Facilitate grievance procedures.
• Investigate grievances received and identify findings and recommendations on conclusion. Provide advice and development on labour relations matters.
• Handle dispute cases effectively. Facilitate the resolution of disputes. Draft submissions for mandates and represent the employer in disciplinary hearings.