Junior Sales / Field Engineer

SUMMARY:
Our client is looking for a self-driven and motivated Junior Sales / Field Engineer.

POSITION INFO:
Key Responsibilities: Technical Support & Product Development Provide day-to-day technical support to system integrator partners and end-user customers. Engineer and design solutions around the WebOS product offering. Provide onsite technical and sales support. Keep internal sales staff updated on technical and product specification changes. Maintain and update product specifications to support sales activities. Conduct competitor product comparisons and technical specifications. Handle technical queries. Product Knowledge & Training Develop in-depth knowledge of signage and commercial hardware and software. Attend ongoing product training provided by the regional headquarters. Maintain up-to-date industry and competitor product knowledge. Train system integrator partners and end-user customers. Deliver dealer and retailer presentations. Design and implement certification programmes for partners covering CTV, LED and monitor signage products. Customer Relationship Management Build and maintain relationships with key system integrator partners. Respond promptly to key end-user customers. Identify and review customer requirements to ensure their needs are met. Maintain a professional and presentable manner when engaging with customers. Stock & Administration Manage and control showroom stock. Ensure the showroom is always presentable for clients. Handle general office duties, meetings and software licence issuing. Compile monthly training and software licence sales reports for regional headquarters. Minimum Requirements: A+ and N+ certifications. 3-5 years' IT experience. 3-5 years' experience in industry/IT and ID product sales. Previous customer interaction experience. Intermediate Microsoft Office skills. Valid driver's licence and reliable vehicle. Please note: Only candidates who meet the minimum requirements will be considered for the role. Looking for your next opportunity? Follow Staff-Focus on social media and visit our website to stay up to date with the latest vacancies across South Africa! 🌐 Website: 💼 LinkedIn: Staff-Focus (Pty) Ltd 📘 Facebook: Staff-Focus Recruitment Agency 📸 Instagram: @staff.focus