Junior IT Field Technician | Cape Town Somerset West

• Our client is seeking an energetic and dedicated Junior IT Field Technician to join their technical support team. This hands-on role combines daily on-site travel to client sites with remote troubleshooting to ensure fast and reliable technical assistance.

Key Responsibilities:

• On-Site & Remote Support: Diagnose and resolve technical hardware, software, and connectivity problems both on-site and via remote desktop tools.
• System Installation & Configuration: Assemble, install, and configure computer systems, peripheral devices, and internal hardware components.
• Testing & Deployment: Test and stage newly acquired or repaired hardware prior to deployment to verify system stability.
• Scheduled Maintenance & Cycle Calls: Conduct routine cycle calls and preventative maintenance checks across client locations.
• Operating System Support: Maintain, update, and troubleshoot issues across Windows and Linux environments.
• Ticket & Asset Tracking: Document all service visits, resolution steps, and hardware inventory adjustments within the ticketing system.
• Client Relations: Act as a professional face of the company on-site, providing clear updates and basic system training to end users.

Requirements & Qualifications:

• Experience: Minimum of 1 year of hands-on experience as an IT field technician.
• Certifications: CompTIA A+ and CompTIA Network+ (N+) are strictly required.
• Mobility: Must possess a valid driver’s license and your own reliable vehicle for daily on-site travel.
• Technical Skills: Practical experience working with both Windows and Linux operating systems is highly beneficial.
• Problem-Solving: Proven hardware diagnostic abilities and a structured approach to troubleshooting.
• Communication: Strong interpersonal and verbal communication skills to support diverse client environments.