Junior Field Technician

SUMMARY:
Enjoy solving tech issues on the move? Join a fast-paced retail environment where no two days are the same.

POSITION INFO:
Company and Job Description: Our client is a well-established national retailer with a strong footprint across South Africa, committed to delivering seamless customer experiences through reliable and innovative technology solutions. As a Junior Field Technician , you will provide first-line onsite and remote IT support across stores, offices, and operational sites throughout KwaZulu-Natal. Working closely with experienced IT professionals, you'll gain valuable hands-on exposure to troubleshooting, equipment deployments, preventative maintenance, and user support within a fast-paced retail environment. Key Responsibilities: Diagnose and resolve routine technical issues while ensuring accurate ticket and documentation management Assist with device deployments, installations, upgrades, and store technology rollouts Conduct preventative maintenance, site inspections, and basic connectivity troubleshooting Maintain accurate asset management records and equipment tracking Escalate complex infrastructure, security, or application-related issues where required Job Experience and Skills Required: Matric with relevant IT training, certification, or qualification 0-2 years' experience in IT Support, Helpdesk, Desktop Support, or a similar technical role Basic knowledge of computer hardware, operating systems, networking fundamentals, and peripheral devices Strong troubleshooting and problem-solving skills Excellent communication skills and a customer-service-oriented approach Ability to accurately document work completed and follow established support procedures Valid driver's license and willingness to travel regularly throughout KwaZulu-Natal Retail or multi-site support experience would be advantageous Apply now! For more exciting (Finance/ Engineering/ IT / Supply Chain / Commercial & C-Suite) vacancies, please visit: /> I also specialise in recruiting in the following: C# Java Python Angular If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions. For more information, contact: Farheen Ebrahim, IT Recruitment Specialist Connect with me on LinkedIn!