Activities
Successful incumbent of this role would be required to carry out the following duties and responsibilities:
Business Development and Lead Generation
- Identify and research new business opportunities across target market segments.
- Support prospecting activity through Customer visits, Customer outreach, follow-ups, cold calling, email communication, and social media engagement.
- Maintain visibility of market developments and identify opportunities that support sales growth.
Customer Relationship Management
- Maintain professional relationships with existing customers, potential customers and act as a key point of contact for enquiries and follow-ups.
- Coordinate engagement with prospective and existing customers, including customer visits and opportunity discussions.
- Ensure customer requirements are captured accurately and communicated to the relevant internal stakeholders.
Lubricant Product Portfolio Support
- Develop and maintain lubricant product portfolio information for OEM heavy-duty on-road, OEM off-road, passenger, transport, and related customer requirements.
- Liaise with Technical and Sales teams to confirm suitable product recommendations, technical data, and product availability.
Tender and Proposal Coordination
- Monitor, obtain, and communicate information on new and existing tenders across OEM trucks, OEM passenger, OEM off-road, and other relevant segments.
- Support tender preparation by coordinating product requirements, technical input, availability, pricing, operational costs, and price proposal approvals.
- Prepare and maintain tender documentation, sales proposals, presentations, tender folders, registers, records, and tender outcome information.
CRM, Reporting, and Sales Administration
- Update and maintain CRM data, prospect pipelines, account notes, customer contact information, and lead activity in Sales Dynamics or relevant sales systems.
- Prepare weekly, monthly, and annual reports to support sales visibility, pipeline tracking, and management decision-making.
- Maintain agreements, due diligence records, market information, sales support tools, technical data, and product information documents.
Sales and Marketing Coordination
- Coordinate business development, marketing, and sales events that support customer engagement and market development.
- Facilitate regular interaction with internal stakeholders to align business development activity, tender requirements, customer needs, and sales priorities.
Candidate Profile
We are seeking a candidate who brings the following experience, capabilities, and qualities to the role:
- Appropriate degree/diploma in sales / business management or administration.
- 4-5 years marketing and sales management experience in the oil or other industries.
- Previous demonstrated experience in managing large OEM/Motor Group accounts at Head office level will be advantageous
- Interacting with customers, and dealers
- Good sales management, negotiation and conflict resolution skills; good analytical and presentation skills
- Good knowledge and understanding of business and legal basics
- OEM and General Trade industry lubricants experience advantageous
- Good knowledge and application of people management and interpersonal skills
- Strong communication, coordination, and stakeholder management skills.
- Attention to detail with the ability to manage documentation, reports, tenders, and customer information accurately.
- Good commercial awareness and understanding of customer, product, pricing, and market requirements.
- Proficiency in CRM systems, Microsoft Office, reporting tools, and presentation preparation.