IT Administrator

POSITION STATEMENT

IT administrator is to manage our company's computer infrastructure such as desktop support, application support, IT administration and user support, but may not be limited to. You will be upgrading and installing hardware and software, performing troubleshooting to resolve IT issues.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

KEY RESPONSIBILITIES

• Install and configure software and hardware
• Manage network servers and technology tools
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls.
• Upgrade systems with new releases and models
• Develop expertise to train staff on new technologies
• Maintain internal intranet with technical documentation, manuals and IT policies
• Assist with application support including Ad-Hoc requests outside of daily functions

REPORTING

IT MANAGER 

BEHAVIOURAL COMPETENCIES

• Ability to communicate in English
• Ability to perform under pressure in a fast-paced environment
• Exceptional leadership, organizational, and time management skills.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.

QUALIFICATIONS & EXPERIENCE

•  Matric
• Additional IT studies advantageous
• Fluency in English Language (oral and written) Additional languages advantageous
• Valid code 08 driver's license
• Qualification in an industry related field and / or a relevant Information technology degree or diploma
• Graduates with at least 6 months experience