Internal Sales Representative

SUMMARY:

POSITION INFO:
Key Responsibilities: Manage and grow existing customer accounts while actively sourcing new business through telephone prospecting and lead generation Identify customer needs, recommend suitable products and uncover opportunities to increase sales Prepare quotations, follow up on enquiries and negotiate with customers to secure orders Drive revenue and gross profit growth in line with agreed sales targets Process customer orders accurately and liaise with internal departments to ensure efficient delivery and service Promote special offers, new products and stock clearance opportunities Monitor sales performance, identify account growth opportunities and keep up to date with competitor activity and market trends Maintain accurate customer records, sales reports and general sales administration Requirements: Minimum 5 years' relevant internal sales experience, ideally within a merchant, reseller, manufacturing or retail hardware environment Proven track record in growing accounts, generating new business and meeting sales targets Excellent telephone sales, negotiation and customer relationship skills Strong communication, numerical and analytical abilities Proficiency in Microsoft Office, particularly Excel and Outlook Good organisational skills, attention to detail and the ability to manage multiple priorities Experience working with sales and order management systems Advantageous: Knowledge of timber, board products and construction materials Existing industry contacts within timber merchants, hardware retailers, furniture manufacturers or joinery businesses in Cape Town and surrounding areas Experience with Microsoft Dynamics 365 Business Central A relevant tertiary qualification in Sales or Marketing Apply: