Intermediate Project Manager (iOCO0190)

The Project Manager is responsible for planning, coordinating, and delivering Cloud projects within agreed scope, timelines, budget, and quality standards. The role provides end-to-end project leadership, manages risk and dependencies, coordinates cross-functional teams and vendors, and maintains clear communication with customers and business stakeholders. The incumbent supports successful implementation, customer satisfaction, sound governance, and the achievement of commercial and operational outcomes.

Key Responsibilities
Project Governance & Planning
• Define project scope, objectives, deliverables, timelines, milestones, and acceptance criteria with relevant stakeholders.
• Develop and maintain project plans, governance structures, schedules, RAID logs, decision logs, and status reports.
• Ensure project documentation, approvals, controls, and governance requirements remain current throughout the project lifecycle.
• Manage projects in line with the agreed delivery methodology, contractual obligations, and company standards.

Project Delivery
• Lead project execution from initiation through implementation, transition, closure, and post-project review.
• Coordinate technical, professional services, commercial, operational, vendor, and customer resources to achieve delivery objectives.
• Monitor progress against the agreed baseline and take corrective action where delivery deviates from scope, schedule, cost, or quality.
• Manage interdependencies across workstreams and ensure deliverables are completed, validated, and formally accepted.

Stakeholder Management
• Act as the primary project contact and maintain effective relationships with customers, sponsors, delivery teams, and partners.
• Facilitate project meetings, steering committees, workshops, and progress reviews, ensuring decisions and actions are documented.
• Provide clear, accurate, and timely reporting on progress, risks, issues, dependencies, decisions, and financial performance.

Risk & Change Management
• Identify, assess, manage, and escalate project risks, issues, assumptions, constraints, and dependencies.
• Control scope and change requests by assessing delivery, commercial, resource, and timeline impacts before approval.
• Drive timely resolution of blockers and ensure agreed mitigation and recovery actions are implemented and tracked.

Financial Management
• Manage project budgets, forecasts, costs, billing milestones, resource utilisation, and overall project financial performance.
• Monitor delivery against contractual commitments, statements of work, purchase orders, and approved commercial parameters.
• Identify commercial risks and support corrective actions to protect revenue, margin, and customer outcomes.

Resource Management
• Plan and coordinate project resources, responsibilities, capacity, and availability across internal and external teams.
• Create accountability for deliverables and promote collaboration, disciplined execution, and effective problem-solving.
• Support team performance through clear direction, regular follow-up, constructive feedback, and escalation where required.

Quality & Compliance
• Ensure deliverables meet agreed quality, security, compliance, architecture, and customer acceptance requirements.
• Maintain audit-ready project records and support governance, quality, risk, and compliance reviews.
• Capture lessons learned and apply practical improvements to future cloud project delivery.