Information and Communication Technology Division Senior Manager Digital Transformation Programme

REQUIRED QUALIFICATIONS 

• Postgraduate Qualification (NQF 8 or higher) qualification in Information Systems, Information Technology, Computer Science, or similar field. 
• Certification in Digital Transformation or Digital Business Strategy programme. 
• Project Management Professional (PMP), or PRINCE2 (minimum Foundation level certified), or equivalent/similar project management certification. 
• COBIT / ITIL /Agile certifications are advantageous. 

REQUIRED WORK EXPERIENCE: 

• 10 years relevant experience in ICT, business transformation, programme management, or organizational modernization. 
• Minimum 5 years at senior ICT management level in business transformation, programme management, or organizational modernization. 
• Experience leading large-scale enterprise transformation projects. 
• Proven experience establishing, resourcing and managing a Project Management Office (PMO). 
• Proven experience managing complex, multi-year transformation initiatives. 
• Demonstrated experience in public-sector, governance, compliance, and stakeholder-management environments. 
• Experience leading business process redesign, enterprise change management, and technology-enabled transformation initiatives. 

KEY RESPONSIBILITIES: 

• Develop and maintain NLC's Digital Transformation Roadmap. 
• Align transformation initiatives to strategic objectives and modernization priorities. 
• Drive enterprise-wide digital enablement and innovation initiatives. 
• Establish and maintain programme governance structures. 
• Ensure compliance with PFMA, Treasury, DPSA, POPIA, and NLC policies. 
• Present programme progress to governance forums and Board Committees. 
• Lead execution of the Digital Transformation Programme. 
• Monitor programme schedules, budgets, dependencies, risks, and outcomes. 
• Ensure delivery of programme milestones and strategic benefits. 
• Lead business process redesign initiatives. 
• Drive process optimization and automation. 
• Promote operational efficiency and service excellence across divisions. 
• Develop enterprise change-management strategies. 
• Lead communication, stakeholder engagement, and adoption activities. 
• Drive organizational readiness for digital transformation initiatives. 
• Define benefits realization frameworks. 
• Measure and report transformation outcomes and value delivery. 
• Ensure programme investments generate measurable organizational benefits. 
• Engage internal and external stakeholders. 
• Provide strategic advice to CIO, EXCO, and the Commissioner. 
• Facilitate transformation steering committees and governance forums. 
• Oversee programme risk registers and mitigation plans. 
• Ensure audit readiness and compliance. 
• Manage programme assurance and quality reviews. 
• Manage programme budgets and resource allocations. 
• Monitor programme expenditure and value realization. 
• Ensure effective vendor and contract management. 
• Lead programme teams and delivery partners. 
• Coach and mentor project managers and transformation specialists. 
• Promote innovation, collaboration, and continuous improvement culture. 

REQUIRED COMPETENCIES AND SKILLS 

• Digital Business/Transformation Strategy. 
• ICT Portfolio Governance. 
• Business Process Re-engineering. 
• Organizational Change Management. 
• Digital Service Delivery Models. 
• Enterprise Architecture. 
• Risk and Compliance Management. 
• PFMA, Treasury Regulations, DPSA Frameworks. 
• Budget and Financial Management. 
• Stakeholder and Executive Reporting. 
• Contract and Vendor Management. 
• Strategic Planning and Execution 
• Strategic and visionary thinker. 
• Strong leadership and influencing capability. 
• Highly collaborative and stakeholder focused. 
• Results-driven and accountable. 
• Innovative and future focused. 
• Resilient under pressure. 
• Excellent communicator and negotiator. 
• Ethical and values driven. 
• Strong decision-making capability. 
• Adaptable in dynamic environments. 
• Passionate about continuous improvement and modernization. 

CLOSING DATE: 23 OCTOBER 2026