Independent Correctional Centre Visitor - Nongoma Correctional Centre

REQUIREMENTS :

• Applicants must be in possession of a Grade 12/Senior Certificate. Computer literate and accurate. A recommendation or nomination as an ICCV by a community organization (not older than six (6) months). Ability to work independently and as a team. Public spirited and sound knowledge of the Batho Pele principles.
• Assertiveness and ability to work under pressure. Ability to communicate (verbally and in writing). Driver’s licence will be an added advantage. Preference will be given to qualifying applications received from individuals residing in communities which are in the vicinity of the correctional centre where the post needs to be filled. 

DUTIES :

• The incumbent will be responsible for conducting site visits and reporting on urgent matters. To conduct regular interviews and consultations with inmates and DCS officials regarding complaints and mandatory matters. Receiving and capturing all complaints/requests on the database. Opening and maintenance of case files.
• Make follow-ups on outstanding complaints. Submission of monthly reports. Provide statistical analysis of all complaints received. Attend to enquiries. Carry out all reasonable instructions by the supervisor/ Regional Manager.