Housekeeping Supervisor

Job Advert Summary    

• The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department, ensuring guest rooms, public areas, and back-of-house spaces are maintained to the highest standards of cleanliness and presentation. The role supervises housekeeping staff, conducts quality inspections, manages room allocations, provides on-the-job training, and ensures compliance with company standards, health and safety regulations, and guest service expectations.

Minimum Requirements    

• Clear communication skills – written & verbal
• Excellent attention to detail, initiative & interpersonal skills
• Highly responsible, reliable & trustworthy
• Presentable, well-spoken & professional individual
• Act in good faith & in the best interest of the Company at all times
• High guest centric approach to ensure overall customer service
• Ability to work shifts

Duties and Responsibilities    

• Ensure that all company policies, procedures & SOPs are adhered to
• Supervise staff effectively
• Assist in identifying training needs & implements training when required
• Checks that rooms are cleaned efficiently & quickly in order to maximise room occupancy
• Checks that public areas are serviced & cleaned daily
• Responsible for master keys & security of the bedroom floors
• Makes daily checks on rooms & other facilities to ensure company standards have been met
• Assist in receiving, storing & control of department supplies, equipment, linen & uniforms
• Prepare Room Attendants work duty lists & distribute master keys, ensuring that keys are returned at end of every shift
• Maintains excellent & courteous relationships with guests
• Report any maintenance defects to the Maintenance Department
• Maintain highest standard of hygiene within the property
• Any other adhoc duties that may be required

Deadline:23rd October,2026