Head of IT Operations & Shared Services (Group)

Job Description

Johannesburg | Office-based | Permanent

• Our client is a large, multi-brand services group operating across South Africa and the rest of the continent. This Group-level role is best described as a mini-CIO: you'll lead IT operations and shared services across every brand, with business unit IT General Managers reporting to you, and you'll report to the Group CIO.
• This is not an infrastructure-led role. The Group runs on its ERP, and it needs a leader who understands ERP well enough to get hands-on with it.

What you'll do

• Lead Group IT operations through domain managers and business unit IT heads.
• Drive ERP stability, adoption and measurable value across the Group.
• Own the full Group IT budget, vendors, licensing and cost optimisation.
• Run IT shared services for multiple brands and operating entities.

What you'll bring

• 15+ years in IT, with 8+ in senior IT management.
• A relevant degree in IT, Computer Science, Engineering or similar.
• Strong people leadership, including leading through managers.
• Hands-on ERP depth: Microsoft Dynamics 365 ideal, SAP or Oracle considered.
• Experience in a group that runs multiple brands or operating entities.
• Shared services experience and strong IT financial management.

You might be coming from:

• A motor group, diversified industrial or services group, hotel group, cleaning or facilities business, or a transport and logistics company.
• This is a demanding, high-accountability environment. It suits a resilient, strong personality who enjoys being challenged.