Head of Client Solutions

SUMMARY:

POSITION INFO:
The successful candidate will be responsible for shaping product strategy, driving profitability, developing market-leading client solutions, and partnering with business, technology, and operations teams to deliver exceptional outcomes for corporate and institutional clients. Key Responsibilities: Define and execute the strategy and roadmap for Transaction Banking products and client solutions. Drive the design and implementation of innovative solutions across Payments, Cash Management, Trade Finance, Liquidity Management, and Digital Banking capabilities. Translate client needs, market opportunities, and industry trends into scalable and profitable product solutions. Develop and maintain a comprehensive product toolbox, ensuring solutions are modular, automated, digitised, and client-centric. Lead prioritisation of product development initiatives, balancing commercial value, client desirability, technical feasibility, and operational viability. Drive product profitability, revenue growth, return on equity (ROE), and overall financial performance across the allocated portfolio. Partner closely with Coverage, Sales, Operations, Technology, Risk, and Product teams to deliver strategic initiatives and commercial objectives. Identify revenue opportunities, cost optimisation initiatives, and product enhancement strategies. Develop business cases and investment proposals supporting future growth and innovation. Utilise product and client data to support pricing strategy, profitability assessments, and portfolio optimisation. Ensure alignment between client solutions, digital channels, operational capabilities, and product strategy. Act as the subject matter expert for digital transformation, product digitisation, and client solution enhancements. Monitor market trends, competitor activity, client behaviours, and emerging technologies to maintain competitive advantage. Drive governance, risk management, compliance, and product oversight across the portfolio. Lead product reviews, audit engagements, remediation initiatives, and governance committee participation. Support strategic decision-making through data-driven insights and commercial analysis. Influence senior stakeholders and executive leadership teams on product strategy and market opportunities. Foster collaboration and integrated ways of working across the value chain to enhance client outcomes. Job Experience and Skills Required: Education: Postgraduate Degree in Business, Commerce, Finance, Economics, Strategy, or a related field. MBA or equivalent executive qualification advantageous. Experience: Minimum 12 years' experience within Transaction Banking, Corporate Banking, Product Management, Cash Management, Payments, Trade Finance, Treasury Services, or related financial services environments. Proven track record delivering product strategy, revenue growth, and commercial performance within a leading financial institution. Extensive experience managing product profitability, pricing strategies, and return on equity targets. Strong understanding of Transaction Banking products, services, and client solution frameworks. Experience developing and executing product roadmaps across complex, multi-stakeholder environments. Proven success working across business, technology, operations, risk, and client-facing functions. Demonstrated ability to balance commercial objectives, client requirements, and risk considerations. Experience delivering change initiatives, product innovation programmes, and process improvement projects. Strong exposure to executive stakeholder engagement and strategic business leadership. Skills: Transaction Banking expertise. Corporate and Institutional Banking knowledge. Product Strategy and Product Lifecycle Management. Client Solution Design. Commercial and Financial Management. Pricing Strategy and Optimisation. Revenue Growth and Profitability Management. Return on Equity (ROE) Management. Digital Transformation and Product Digitisation. Cash Management and Liquidity Solutions. Payments and Trade Finance Solutions. Market and Competitor Analysis. Risk and Governance Management. Data-Driven Decision Making. Stakeholder Management and Influencing. Strategic Thinking and Problem Solving. Strong Communication and Presentation Skills. For more exciting Actuarial and Analytics vacancies, please visit: I also specialise in recruiting in the following: Actuarial: Life, Short-Term, Health, Pensions, and Quantitative Data & Analytics: Data Scientists, Data Analysts (Python, R, SQL, Machine Learning) Risk: Credit Risk, Market Risk, Model Risk, and Operational Risk Analysts Pricing: Specialists in Insurance and Financial Products AI & Machine Learning: ML Ops, NLP, Predictive Modelling Data Scientists Quantitative: Experts across Banking, Insurance, and FinTech If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions. For more information, contact: Zahrah Gani Specialist Recruitment Consultant 🔗