- Job-related requirements - 3-4 years freight forwarding & clearing experience, sound knowledge of the import clearing process, Cargo wise knowledge will be advantageous
- Job Description - The control & monitoring of clients import shipment through the import / customs process until cargo is delivered. will be required to pass landing orders & visit clients with commercial teams
Duties & Responsibilities:
- must be able to work long hours when required
- ability to work within time constraint and make own decisions
- punctuality and time management skills are essential to this position
- ability to work under pressure with minimal supervision
- ability to communicate effectively on all levels
- ability to meet targets & deadlines
- paying attention to detail & dealing with errors promptly
- own reliable transportation to & from work
- dealing with both internal & external clients / service providers
- ability to build relationships with clients
- ability to resolve queries from the clients
- ability to control the operations process with reference to your clients shipments
- administrative duties, checking documents are accurate before sending for clearing
- operating paperless
- responding to queries within the time prescribed
- running dashboard from our operating system either Tango or Cargo Wise
- keeping clients updated via status reports / what app groups
- work with back-office team to make sure we achieve the client requirements
- ability to resolve vendor queries timeously
- dealing with customs / border police stop & OGA departments