Food Preparation Trainer

Shoprite is seeking a skilled Trainer to design and deliver targeted training programs across classroom, workplace, and on-the-job settings, enhancing employee capabilities and operational efficiency within retail and support environments. This role demands expertise in instructional design, performance assessment, and stakeholder collaboration to implement effective learning interventions aligned with business standards. Ideal candidates will demonstrate proficiency in training facilitation, employee development, and learning evaluation, supporting consistent application of company policies. This position, suited for a mid-level training professional, offers the opportunity to influence workforce competency, drive continuous improvement, and contribute to Shoprite's commitment to excellence in retail operations and people development.

About the role

Shoprite is seeking a skilled Trainer to design and deliver targeted training programs across classroom, workplace, and on-the-job settings, enhancing employee capabilities and operational efficiency within retail and support environments. This role demands expertise in instructional design, performance assessment, and stakeholder collaboration to implement effective learning interventions aligned with business standards. Ideal candidates will demonstrate proficiency in training facilitation, employee development, and learning evaluation, supporting consistent application of company policies. This position, suited for a mid-level training professional, offers the opportunity to influence workforce competency, drive continuous improvement, and contribute to Shoprite's commitment to excellence in retail operations and people development.

What you'll do

• Training Delivery – Prepares, facilitates, assesses and evaluates learning in a clear, practical and engaging manner.
• Communication and Interpersonal Effectiveness – Communicates clearly, listens actively and adapts style to suit different learner groups.
• Planning and Organising – Plans training activities, manages logistics and follows through on commitments.
• Operational Understanding – Applies practical business, process and workplace knowledge to support relevant learning outcomes.
• Coaching and Learner Support – Provides constructive feedback, reinforces learning and supports confidence-building in the workplace.
• Quality and Compliance Orientation – Promotes consistent adherence to standards, policies, safety requirements and governance expectations.
• Collaboration – Builds effective working relationships with learners, operations, People teams and Learning and Development stakeholders.
• Adaptability – Adjusts approach in response to learner needs, operational realities and changing business priorities.
• Accountability and Follow-Through – Takes ownership of training delivery, administration and stakeholder feedback.

What you bring

• Grade 12/Matric/Equivalent - essential
• Diploma in Training and Development, Human Resources, Occupationally Directed Education Training and Development Practices, or related field – essential
• 2–4 years’ experience in training, facilitation, coaching, operational learning or workplace skills development – essential.
• Experience delivering classroom, workplace or on-the-job training to adult learners – essential.
• Experience with training planning, learner administration, assessments, reporting and stakeholder feedback – essential.
• Exposure to Deli, bakery or food service operations, including food preparation, recipe adherence, hygiene, food safety, customer service, product quality, equipment use and operational standards in a store environment.