First Line Response Supervisor

SUMMARY:
First Line Response Supervisor

POSITION INFO:
Job description: Supervise and coordinate operations of the FLR Department, ensuring procedures and functionality run smoothly. Plan, prioritize, and allocate work to staff, monitor progress, and provide feedback on completion. Manage breakdowns and faults by reporting issues, dispatching teams, and overseeing urgent repairs. Communicate effectively with Foremen, the Superintendent, and the City (Client), providing daily updates. Allocate resources and monitor compliance by assessing personnel availability, tracking time frames, and conducting site investigations. Handle auditing and materials including meter/material audits, revenue protection, and depot collections. Quality Control - Ensure adherence to quality standards and specifications. Ensure compliance with health and safety regulations Administration Management Qualification Matric certificate NQF Level 4 Trade Test - 5 years experience post Trade Test Driver Licence - non-negotiable (Code 10 beneficial)