Finance Assistant

SUMMARY:
Our client in the Hospitality Industry is seeking a Finance Assistant to support the daily financial operations of the organisation

POSITION INFO:
GENERAL DUTIES & RESPONSIBILITIES: Revenue & Banking Process and reconcile transactions for the Cheque Bank Account. Review accuracy of daily revenue reports and update templates with new revenue codes, budget allocations, and monthly formulas. Monitor daily cash-ups, receive onto financial system, and follow up on outstanding queries or variances. Process sales journals and ensure all control checks are correctly performed. Petty Cash & Cash Handling Issue and process petty cash requests daily. Conduct weekly petty cash counts, reconcile balances, sign off, and ensure adequate change supply. Facilitate cash-in-transit collections and ensure safety procedures are followed. Debtors Management Process debtors including DB transfers, statements, and reconciliations. Maintain Hotelbeds portal and handle all related billing and payments. Process recurring monthly invoices and manage virtual card payments for bookings and reservations. Creditors Management Process supplier invoices and perform statement reconciliations. Prepare and submit approved weekly and monthly creditor payments. Control Accounts Manage and reconcile control accounts including: Speedpoint, EFT, PayGenius, Vouchers, Cash, Direct Bills, Guest Charges, SACT Levy, Imibala Donations, Museum Tickets. Conduct regular float counts and ensure accurate reconciliation. Month-End Support Process journal entries for promotions, inventory adjustments, prepayments, and accruals. Perform month-end reconciliations across all relevant accounts. Maintain proper records and audit trails for all month-end processes. Guest Refunds & Operational Support Process guest refunds once the authorised and signed refund sheet is received. Act as a liaison with operational departments to resolve outstanding finance-related matters daily. General Administration Maintain accurate financial records and filing systems (electronic and hard copy). Assist with general administrative duties and ad hoc financial projects as required by the Bookkeeper or Finance Manager. CUSTOMER SPECIFIC RESPONSIBILITIES Provide clear and professional communication to internal stakeholders regarding financial queries. Process guest-related transactions accurately to maintain satisfaction and resolve billing concerns. PEOPLE SPECIFIC RESPONSIBILITIES Collaborate with the finance and operations teams to ensure accuracy and timely completion of financial processes. Maintain professional relationships with suppliers, staff, and service providers. QUALITY SPECIFIC RESPONSIBILITIES Ensure all financial transactions are processed accurately and timeously. Monitor financial data for inconsistencies and address errors promptly. Maintain proper records in line with audit requirements and organisational standards. FINANCE SPECIFIC RESPONSIBILITIES Support the preparation of monthly financial reports. Assist with maintaining compliance with financial controls and audit protocols. Ensure timely and accurate submission of reconciliations, payments, and journals. FACILITIES Ensure safe handling and storage of all financial documentation and cash-related items. LEGAL AND COMPLIANCE SPECIFIC RESPONSIBILITIES Follow internal financial procedures and controls. Maintain compliance with VAT and audit documentation requirements. ADDITIONAL DUTIES Assist during audits or reviews by providing accurate financial records. Take initiative in improving existing processes for greater efficiency. Perform any reasonable duties assigned by the Bookkeeper or Finance Manager. CORE COMPETENCIES Strong numerical and reconciliation skills High attention to detail and accuracy Good organisational and record-keeping skills Excellent communication skills in both English and Afrikaans Reliable, punctual, and deadline-driven Friendly, professional interpersonal skills and a collaborative attitude QUALIFICATIONS & SKILLS Certificate or diploma in Bookkeeping preferred Strong knowledge of basic accounting principles Proficient in bookkeeping to trial balance At least 3 years' experience in a similar finance support role Proficient in Microsoft Office (especially Excel) Experience with Sage or similar accounting software ADDITIONAL REQUIREMENTS Must be able to work under pressure and meet monthly reporting deadlines Willingness to work flexible hours during audits or month-end close Demonstrates a high level of confidentiality when handling sensitive financial and payroll information Ability to adapt to new systems and processes with a continuous improvement mindset A positive, proactive attitude toward teamwork and cross-departmental collaboration