Field Service Technician (Millwright) - Durban

SUMMARY:
Our client in the FMCG is seeking to employ a Field Service Technician to join their team based in Durban.

Exciting Opportunity:

POSITION INFO:
Requirements: Matric or equivalent NQF. Must be a trade tested Millwright with strong electrical / Instrumentation . 5 years plus working experience within a related field. Experience in the FMCG sector a MUST! Experience within Food and Beverage would be an advantage. Must be available for on-call duty every second week, which may include Saturdays and Sundays (operational hours are from 7:30 am to 5:30 pm). Must be able to work independently, demonstrate initiative, manage multiple job cards, meet tight deadlines, be self-driven, computer literate, and have good communication skills. Extensive travel required to reach clients across KZN; this position is best described as that of a Field Service Technician (FST). Responsibilities: Troubleshooting, repair of complex machinery in a professional / timely manner. Reading and understanding of manuals/blueprints/diagrams/mechanical schematics and electrical diagrams. Running trails/tests on equipment and interpreting the result into further recommendations. Undertaking installation/commissioning/training on equipment. Writing up reports based on findings/service on equipment. Performing routine maintenance on complex equipment at site or in the workshop. Prompt assistance/advise to customers with queries / breakdowns in an appropriate manner. Ensure customers' expectations are exceeded in respect to quality and service. Respond immediately to requests for workshop breakdowns to customers. Action customer services as per schedule. Analyse the cause of the problem. Arrange quotes for customers to authorise repairs. Ensure arranged and require spares to complete the job are available. Maintain safety standards both at in-house and at customers. Form part of the standby team. Please note that if you do not receive a response within 2 weeks, your application has been unsuccessful.