Executive Assistant - (CDTO)

Role Purpose    

• The Executive Assistant to the Chief Digital and Technology Officer (CDTO) provides comprehensive, high-level support to the CDTO and coordinates business activity across the Technology, Data Centre of Excellence and PMO pillars.
• The role runs the rhythm of the CDTO office, anticipates needs, resolves issues before they surface, and keeps work moving across a fast-paced portfolio. It calls for high energy, strong drive, sound judgement and absolute discretion.
• This is a demanding, high-tempo role. The successful candidate must be contactable and responsive on a 24/7 basis to support the CDTO, including evenings, weekends and public holidays as the need arises, and must treat confidentiality as non-negotiable.

Requirements    

• Matric
• A relevant qualification in Office Administration, Business Administration or equivalent
• Expert proficiency in Microsoft Office, in particular Teams, Word, PowerPoint, Outlook and Excel
• Confidence with collaboration and productivity tools such as SharePoint, OneNote and Planner
• Proficiency in project and task management tools or software
• Ability to design, build and edit high-quality, board-grade PowerPoint presentations

Duties & Responsibilities    

• Provide executive support and business coordination (Internal Process)
• Work closely with the CDTO to keep them ahead of commitments, deadlines and priorities, following up appropriately and anticipating needs well in advance of meetings, engagements and travel.
• Serve as the primary point of contact for the CDTO office on internal and external matters, including those of a highly confidential or time-critical nature. Prioritise, exercise judgement and determine the appropriate response, referral or course of action in line with the CDTO's style and company policy.
• Manage the diary, meetings and travel for the CDTO, and control the flow of information so that matters needing personal attention are dealt with quickly.
• Provide business coordination across the Technology, Data Centre of Excellence and PMO pillars, tracking actions, deadlines and deliverables and keeping a clear line of sight on what is due and what is outstanding.
• Prepare, format and quality-check board-grade presentations, agendas, minutes and correspondence to a high standard and within tight timeframes.
• Coordinate the logistics of events, meetings and functions, including venue, catering and materials, within budget and specification.
• Maintain accurate records, contact lists and filing so that information stays current and easy to find.

Engage stakeholders in a client-centric manner (Client Services)

• Communicate effectively at all levels with internal and external stakeholders on behalf of the CDTO office.
• Build and maintain strong, trusted relationships across the business, the group and the CDTO's external network.
• Manage stakeholder expectations, deliver on commitments made, and keep people informed and up to date.
• Contribute to a culture that builds rewarding relationships, welcomes feedback and delivers exceptional service.

Self-management and teamwork (People)

• Build productive, collaborative working relationships with peers and stakeholders across the pillars.
• Positively influence and support change initiatives.
• Continuously develop own expertise across professional, industry and regulatory knowledge.
• Contribute to continuous improvement by sharing and implementing new ideas.
• Take ownership of personal growth and career development.
• Contribute to financial controls and planning (Finance)
• Check and process expense claims for authorisation.
• Prepare and check invoices and submit them for approval and payment.
• Identify ways to improve cost effectiveness and operational efficiency in the running of the office.

Competencies    

• High energy, strong drive and a real sense of urgency
• Excellent verbal and written communication
• Maturity, composure and self-awareness when engaging senior leaders
• Tact, diplomacy and sound judgement
• Discretion and trustworthiness, given constant exposure to confidential information
• Strong organisational skills and the ability to hold several priorities at once
• Time management, coordination and reliable follow-through
• Deadline driven, with a bias for action
• Proactive, resourceful and comfortable taking the initiative
• Technology fluency and confidence across digital productivity tools
• Flexibility, resilience and adaptability under pressure
• Willingness to be on call and responsive outside standard hours

Closing Date    

• 2026/10/07