Estate and Administration Manager (73513)

Job Description

• Our client, a residential estate management association on the KwaZulu Natal North Coast is seeking an experienced Estate and Administration Manager to oversee the prestigious estate's day-to-day administration, governance, financial controls and resident services 
• This is a senior management opportunity for a hands-on, organised and commercially astute professional who can work closely with the Board of Directors, manage employees and service providers, and ensure effective governance, sound financial controls and professional service delivery 

• Governance and Board Support: Prepare Board packs, management reports, agendas and action registers. Ensure that Board resolutions are implemented, and that statutory records, policies and compliance requirements are maintained.
• Financial Management and Controls: Coordinate budgets, review management accounts, monitor expenditure and financial variances, and oversee procurement processes and internal financial controls.
• Administration and Systems: Maintain accurate, secure and accessible records, contracts, registers and reporting systems. Implement effective administrative processes and action-tracking mechanisms.
• People Management: Supervise employees, manage performance, coordinate training and promote a culture of accountability, integrity and professionalism.
• Service Provider Management: Oversee contracted service providers, monitor performance against agreed service levels, coordinate procurement and escalate non-performance where necessary.
• Resident and Stakeholder Relations: Manage resident enquiries and complaints, ensure consistent communication, and maintain constructive relationships with relevant external stakeholders.
• Risk and Compliance: Maintain risk and insurance registers, support audit processes, monitor compliance deadlines and escalate material risks and incidents appropriately. 

Preferred Experience and Competencies

• Experience managing multiple service providers, substantial budgets and direct reports.
• A track record of implementing governance improvements, audit recommendations, procurement controls and effective administrative systems.
• Relevant professional training in governance, property or community-scheme management, finance, labour relations, risk management or project management.
• High levels of integrity, independence, discretion and sound judgement.
• Strong organisational, analytical and problem-solving abilities.
• The ability to prepare clear, accurate and decision-focused reports for a Board of Directors.
• A firm but fair approach to stakeholder management, with excellent follow-through and attention to detail.

 The Ideal Candidate

• The successful candidate will be a mature and accountable manager who combines strong administrative and financial acumen with sound governance practices and excellent interpersonal skills.
• They will be comfortable operating in a stakeholder-sensitive environment, exercising independent judgement, maintaining confidentiality and ensuring that decisions are implemented consistently and professionally.