Entertainment Coordinator/Lifeguard – Coral

• We are looking for an outgoing, responsible and safety-conscious individual who has a passion for working with guests, families and children while ensuring a fun and safe resort environment.

Key Performance Areas:

• Plan, organise, promote and facilitate entertainment programmes, games, activities and events for children, adults and families.
• Set up and lead entertainment activities and assist with the development of new entertainment programmes.
• Engage with guests and provide information regarding resort activities, promotions, facilities and events.
• Ensure a high level of guest service and maintain a friendly, professional and helpful approach at all times.
• Monitor swimming pools and water-related facilities to ensure the safety of guests.
• Identify and minimise hazardous situations or unsafe behaviour around swimming areas.
• Perform rescues, resuscitation and first aid when required.
• Enforce swimming pool safety rules and procedures.
• Ensure entertainment facilities, equipment and working areas are maintained according to the required hygiene and safety standards.
• Assist with guest queries, comments and complaints in a professional manner.
• Assist with resort entertainment and promotional activities as required.

Minimum Qualifications and Experience:

• Matric.
• Valid and relevant Lifeguard certification is essential.
• First Aid Level 1.
• Previous lifeguarding experience.
• Above-average swimming ability.
• Previous entertainment experience within a resort, hotel, theme park, cruise liner or children’s camp environment would be advantageous.
• Experience leading children’s and family games and activities.
• Good communication and public-speaking skills.
• Ability to respond quickly and appropriately in emergency situations.
• Computer literacy.

Key Competencies and personal attributes:

• Energetic, enthusiastic and engaging.
• Passionate about working with guests and children.
• Safety-conscious, attentive and observant.
• Strong interpersonal and communication skills.
• Able to work well under pressure.
• Flexible and patient.
• Prepared to work shifts, weekends, public holidays and during high-season periods.