Dispatch Manager

SUMMARY:
Our client, a well-established glass manufacturing and processing company based in Springfield, Durban, is seeking an experienced and hands-on Dispatch Manager to oversee its daily dispatch operations and fleet coordination.

The successful candidate will be responsible for ensuring that orders are accurately prepared and dispatched, deliveries are coordinated efficiently, staff are managed effectively, and company vehicles are maintained and operated responsibly.

POSITION INFO:
Key Responsibilities Oversee daily dispatch operations, ensuring orders are correctly checked, packed, loaded and dispatched on schedule. Coordinate deliveries with drivers, production, sales and logistics teams. Manage and supervise dispatch staff, loaders and drivers, ensuring productivity, discipline and accountability. Monitor stock movements and investigate dispatch discrepancies, damages and breakages. Coordinate fleet operations, including vehicle servicing, maintenance, roadworthiness, licences, fuel usage and repairs. Monitor driver performance, vehicle usage, delivery schedules and operational costs. Ensure compliance with health and safety requirements, particularly the safe handling and transportation of glass. Maintain accurate dispatch records and prepare operational reports. Identify opportunities to improve dispatch efficiency and minimise delays, errors and breakages. Minimum Requirements 3-5 years' experience in dispatch, logistics or warehouse management. Previous experience supervising and managing operational teams. Experience coordinating deliveries, drivers and dispatch schedules. Exposure to fleet coordination and vehicle maintenance management. Strong stock control and administrative skills. Good computer literacy and reporting abilities. A valid driver's licence would be advantageous. Experience in manufacturing, glass or aluminium environments will be beneficial. The Ideal Candidate We are looking for someone who is: Assertive, disciplined and confident in managing people. Hands-on and comfortable working in a fast-paced operational environment. Well organised with strong planning and problem-solving abilities. Accountable, reliable and results-driven.