Director Used Trucks

What you will do

• At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer.
• Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion, and we embrace change to stay ahead. Join us, together we move the world we want to live in.

The Purpose of the role

•  To lead, develop, and deliver the Used Truck sales strategy across all channels (retail, dealer, wholesale, and export), ensuring the achievement of business objectives relating to profitability, stock management, and customer satisfaction in line with the Used Trucks Business Plan.
• The role is based at the Volvo Group Southern Africa (VGSA) Pty headquarters and will report directly to the Managing Director of Volvo Group Southern Africa, or to the position that the company may appoint. 
• The Role is a member of the Volvo Group Southern Africa Executive Management Team. 

Job  Objective:

Strategy and Performance 

• Define and implement the Used Truck sales strategy.
• Deliver agreed volume, margin, and stock turn targets. 
• Ensure effective forecasting, pipeline management, and KPI delivery.
• Set trade-in and Used trucks guidelines and valuations in line with the Used Trucks sales strategy.

Sales Leadership 

• Lead, motivate, and develop the Used Truck sales organisation.
• Foster a high-performance culture focused on results and continuous improvement.
• Monitor and evaluate performance of the Used Trucks sales organisation 

Commercial Management 

• Establish and manage pricing strategies in line with market policy 
• Optimize margin and sales mix across all channels 
• Lead commercial initiatives and promotional activities 
• Secure risk management during the lifetime of the Re-ale value contracts 

Dealer and Channel Development 

• Develop strong relationships with the dealer network and key customers 
• Support dealer capability, business planning, and performance improvement 
• Ensure alignment across retail, wholesale, and export activities 

Customer and Market Focus 

• Drive customer satisfaction, retention, and growth 
• Develop key accounts and promote a total solution sales approach 

Operational and Financial Management 

• Manage costs in line with the Used Trucks Business Plan 
• Ensure efficient and compliant end‑to‑end sales processes 
• Collaborate closely with purchasing, operations, and stock management functions 
• Prepare budgets and forecast to the Used Trucks Business Plan 

Accountability & Authority

Risk Management and Compliance 

• All managers must be aware of and abide by the principles in the critical policies and directives found on violin and specified in a document list. Every role holder on management level is particularly accountable for adherence of policies and guidelines own responsibility area. 

All employees should understand and comply with the principles in: 

• The Volvo Way 
• Code of Conduct 
• Anti-Trust 
• Compliance guidelines 
• Whistle blower procedures 
• General Data Protection Regulation 

Health and Safety 

• Ensure a culture of safe working and safe work environment for all staff. 
• Raise concerns or actively address any health & safety issue identified. 
• Attend and apply all required safety trainings. 
• Follow all instructions given for working safely. 
• Identify and report all hazards, incidents, injuries and near misses immediately. 
• Report for work in a safe manner, unaffected by drugs and/or alcohol. 
• Protect own safety and health and not adversely affect the safety and health of others. 
• At all times wear safety equipment provided for the job task or area. 
• Do not misuse or tamper with the safe use of equipment. 

Promote wellbeing and health in your team (if any) by supporting positive work-life-balance, having an awareness of mental health and other health issues, and understanding support networks. 

Who are you?

• Do you dream big? We do too, and we are excited to grow together. In this role, you will bring: 

Qualification & Job Experience

• Degree or diploma in Sales & Marketing/Business Administration. 
• 5 years’ experience at a Senior Manager level in the Automotive Industry.
• 5 years’ experience in OEM (desirable).

Technical Skills & Knowledge

Job Knowledge

• Knowledge of the Truck Industry.
• Financial acumen (Structuring of deals).
• Relevant legislation (Compulsory specifications, NRTA, FICA and NCA).
• Understanding of Transport logistics.
• Budgetary control and accounting.
• Collaboration with other stakeholders.
• Knowledge of vehicles legislation and trade practices.
• Sound Knowledge of sales principles in a retail environment.

Job Skills

• Leadership and people skills.
• Networking skills.
• Judgement and decision-making (problem solving).
• Negotiating skills.
• Strategic thinking.
• Innovative and creative thinking.
• Organising and planning.
• Effective communication (verbal and written). 
• Well-developed interpersonal skills. 

Job Competences

• Analysing.
• Strategic Thinking.
• Ethics and Values.
• Delivering Results and Meeting Customer Expectations.
• Applying Expertise and Technology.
• Adhering to Principles and Values.
• Planning and Organising.
• Coping with Pressures and Setbacks.
• Following Instructions and Procedures.