Debtors Manager / Office Manager

SUMMARY:
Location: Monument Park, Pretoria
Salary: R18,000 – R25,000 per month (Negotiable, depending on experience)

Introduction

Our client in the financial services industry is seeking a highly organised, detail-oriented and experienced Debtors Manager / Office Manager to join their team in Monument Park, Pretoria.

The ideal candidate will have solid experience managing a debtors book, be proficient in Sage Pastel, and have a good understanding of general office management and administration. This role combines hands-on debtors management with accounting administration, payroll support and the smooth running of daily office operations.

We are looking for a proactive individual who can work independently, manage competing priorities and ensure that outstanding accounts, administrative tasks and office-related matters are handled efficiently and professionally.

POSITION INFO:
Duties & Responsibilities Debtors Management Manage the full debtors book, including invoicing, payment allocations and account reconciliations using Sage Pastel. Monitor age analysis and follow up on outstanding payments through calls, emails and account statements. Negotiate payment arrangements with clients and escalate long-outstanding accounts where necessary. Issue monthly client statements and resolve billing and account queries. Monitor collections, overdue balances and debtors' days, providing regular reports to management. Accounting & Financial Administration Capture financial transactions and assist with bank reconciliations using Sage Pastel. Provide support with creditors processing and month-end procedures. Maintain accurate financial records and prepare supporting documentation for the accounting and audit teams. Payroll Administration Assist with monthly payroll processing for external clients. Prepare and submit relevant statutory returns, including PAYE, UIF and SDL. Prepare and distribute payslips and assist with payroll-related queries. Maintain accurate payroll records and ensure deadlines are met. Office Management & Administration Oversee the day-to-day running of the office and ensure that administrative operations run smoothly. Manage office supplies, service providers and general office requirements. Provide administrative and secretarial support to the Director, including diary management, correspondence and meeting coordination. Maintain client files, company records and general office documentation. Handle client and visitor enquiries professionally. Identify and resolve routine operational issues proactively. General HR Administration Maintain employee records, leave registers and employment contracts. Coordinate onboarding documentation for new employees. Assist with general HR administration and related documentation. Requirements Matric (Grade 12). Minimum of 2 years' experience in debtors management . Proven working experience with Sage Pastel is essential. Previous experience managing collections, age analysis and outstanding accounts. Experience in office administration or office management. Payroll processing experience, including statutory submissions to SARS, will be advantageous. Good knowledge of Microsoft Office, particularly Excel and Outlook. Strong numerical, analytical and reconciliation skills. Excellent organisational skills and attention to detail. Strong communication and client liaison skills. Ability to work independently, manage deadlines and handle confidential information professionally. Fluent in English and Afrikaans, both written and spoken. Advantageous: A bookkeeping or accounting qualification. Previous experience in an accounting, auditing or financial services environment. Experience with payroll systems such as Sage VIP, Pastel Payroll or SimplePay. Exposure to HR administration and basic labour legislation.