Debtors & Collections Graduate

THE JOB AT A GLANCE

As a Debtors & Collections Graduate, you will gain hands-on experience in credit management, accounts receivable, collections, and customer account administration. This role provides an opportunity to develop a strong understanding of financial processes while supporting the effective management of debtor accounts, cash flow, and customer relationships. You will work closely with finance and business teams to ensure timely collections and accurate account reconciliation.

WHAT WILL YOU DO?

• Assist with monitoring and managing customer accounts to ensure timely payment of outstanding balances.
• Support debt collection activities through customer engagement and follow-up processes.
• Assist with account reconciliations and the resolution of account queries and disputes.
• Monitor ageing reports and identify overdue accounts requiring action.
• Support the preparation of collection reports and account status updates.
• Maintain accurate customer records and collection documentation.
• Collaborate with internal stakeholders to resolve billing and payment-related issues.
• Assist in ensuring compliance with company policies, credit procedures, and financial controls.
• Analyse debtor trends and provide insights to support collections performance.
• Participate in graduate development programmes, training initiatives, and assigned projects

WHAT YOU'LL BRING TO THE TABLE?

• BCom Finance, BCom Finance Management
• Basic understanding of accounts receivable, collections, and reconciliation processes

Proposed Minimum Entry Requirements:

To be eligible for the learnership, applicants should:

• Be a South African citizen.
• Be unemployed at the commencement of the programme.
• Be between the ages of 18 and 35 years (subject to the applicable INSETA funding requirements).
• Hold a Grade 12 (Matric) qualification.
• Have English as a subject at Matric level.
• Be computer literate.
• Demonstrate good communication and interpersonal skills.
• Have an interest in the insurance and financial services industry.
• Be willing to commit to the full duration of the learnership programme.

Supporting Documentation Required:

Applicants would be required to submit:

• Updated CV.
• Certified South African ID copy.
• Certified Matric certificate.
• Certified post-school qualification(s), where applicable.
• Academic transcript(s), where applicable.
• Proof of disability, where applicable

Experience

• No prior work experience required.
• Internship, volunteer, student leadership, or project-based experience in event coordination or administration will be advantageous.