Dealer Principal: Ford Kempton Park

About the Role

• As a Dealer Principal at Ford Kempton Park, you will lead the dealership operations, focusing on driving sales performance and enhancing customer satisfaction. This pivotal role requires a balance of strategic leadership and hands-on management to ensure the effective delivery of services and the achievement of financial targets.

Key Responsibilities

• Oversee day-to-day dealership operations, ensuring high standards of customer service and operational efficiency.
• Develop and implement sales strategies that drive revenue growth and improve market share for Ford vehicles.
• Manage the dealership's financial performance, including budgeting, forecasting, and reporting.
• Lead, mentor, and motivate a diverse team of sales and service staff to achieve individual and team objectives.
• Build and maintain strong relationships with customers, addressing inquiries and resolving issues to ensure satisfaction.
• Monitor and analyze market trends, competitor activities, and customer feedback to identify opportunities for improvement.
• Ensure compliance with all company policies, industry regulations, and legal requirements.
• Collaborate with the marketing team to develop promotional campaigns and events to increase dealership visibility and engagement.

Requirements

• Proven track record of success in dealership management or a related automotive sales leadership role.
• Strong business acumen with experience in financial management and sales forecasting.
• Exceptional leadership and interpersonal skills with the ability to inspire and manage a team effectively.
• Excellent communication and negotiation skills to engage with customers and stakeholders.
• Demonstrable experience in developing sales strategies and achieving sales targets.
• Proficiency in dealership management software and Microsoft Office Suite.

Preferred Qualifications

• Relevant qualification in Business Management or Automotive Sales.
• Experience with Ford products and brand reputation.
• Knowledge of customer relationship management (CRM) systems.
• Certification from a recognized automotive management program would be advantageous.

Closing Date 09 November 2026