Data Centre Coordinator

The Data Centre Co-ordinator is responsible for the efficient maintenance, installation and coordination of all cabling within the Data Centre.  The Data Centre Co-ordinator is responsible for all client Smart Hand requirements.

OBJECTIVES

Main function of the Job

Data Centre Management
- Comply to working methods ensuring all SLA and MSA’s are achieved
- Management of data centre cabling infrastructure to provide a cost effective and concurrently maintainable system supporting 99.99% uptime

Compliance
- Maintain compliance in accordance to all relative policies and procedures
- Meet agreed inter-departmental OLA (Operational Level Agreement)
- H&S monitoring and corrective action to meet statutory compliance, SLAs and good business practice

Critical System Management
- Ensure applicable planned and corrective maintenance is managed in accordance to ensure customer MSA’s and SLA’s are achieved
- Task finalisation and report accurately, as per agreed format, quality and within the agreed timelines

Data Centre Ethics
- Ensure compliance is maintained incorporating industry best practices
- Ensure data centre facilities standards are enforced and maintained
- Ensure data centre cleaning standards are enforced and maintained

Skill Requirements

- Good technical abilities
- Effective communication skills, active listener – ability to understand requirements
- Proactive problem solver, perform rapid and accurate assessments
- Ability to work independently, as well as being a positive team player
- Self-motivated
- Conducts self professionally, exhibits elevated levels of tolerance and patience
- Responsible for continued learning and self-development
- Quick response to potentially critical situations
- Trouble shoot systems and components to identify root causes of failures
- Implement corrective actions promptly to mitigate the negative effects of system changes
- Good Microsoft Office skills

Qualifications and Experience
- Minimum 5 years relevant cabling experience preferable
- Good knowledge on Data Centre environments and critical infrastructure systems preferable