Credit Controller- FTC

Overview

• To enhance the company’s cash flow and minimize the risk of bad debts. The role is responsible for credit control function end to end, which includes proactively managing and collecting debts of on time debtors’ payments from company debtors.
• Ensuring both on time collection and maintenance of outstanding debts within agreed targets. Monthly claims management and analysis, by resolving claims with both internal and external customers. Reporting and customer relationship management is also a major requirement of this position.

• Capturing of payments and accurate reconciliation of debtor’s accounts
• Claims management - control and processing of all claims deducted by customer in form of transport claims, sallies, ensuring that adhoc claims are processed by the sales admin team and that the stock related claims such as returns and damages is processed on time by the responsible unit.
• Master Data management – ensuring that the master data is 100% correct and compliant to the SOP. Also ensuring the safe and correct handling of debtor’s information, to be in line with the POPI act.
• Maintaining good customer relationships both internally and externally
• Ensuring that the approved credit terms and limits are not exceeded
• Bookkeeping – Ensuring accurate clearing of accounts, timeously submitting of statements to avoid nonpayment or late payments
• Reporting – 30, 60, 90, 120 days reporting and action plans. POD Control reporting, Price Discrepancy report, Cash Inflow and Settlement discount report
• Advising superiors of potential bad debts in order to take necessary action steps
• Inter department communication – Sales Admin, Sales, PFLS, etc.

• Computer skills incl SAP & BI
• Decision Making & Problem solving
• Knowledge of Financial & Management Accounting
• FMCG Industry knowledge
• Interpersonal & Relationship building Skills
• Persuasion, Influence and Negotiation skills
• Communication skills
• Good business acumen
• Attention to detail