Coordinator: Projects (13332)

CLOSING DATE: 28 OCTOBER 2026

DUTIES AND RESPONSIBILITIES: 

DEVELOPMENT AND IMPLEMENTATION OF STRATEGY

• Accurate determination of TVOB schedule and resource capacity to maximise utilisation & revenue generation.
• Provide professional service to ensure customer come back

BUSINESS OPERATIONAL EFFICIENCY:​​​​​​​

• Detailed project plans in line with Broadcast Technology Standards.
• Monitor in-time delivery as per schedule.
• Updated project status on ScheduALL.
• Proper documented liaison/ communication with key stakeholders to ensure well-coordinated and aligned broadcast productions.
• Accurate project administration in line with relevant SOP.
• Production overseer in line with Project Plan & ScheduALL booking.
• Accurate reflection of project status on ScheduALL at all times.
• Accurate documented cost/ resource inputs for inclusion in project quotes.
• Attend to queries and complaints.
• Monitor/ follow up of documented feedback from resource / travel coordinators and project administrators to accurately and in time identification of resource requirements.
• Documented dissemination of information regarding project changes to all relevant stakeholders.
• Complete records on all project correspondence to be easily retrievable/ accessible.
• Realistic inputs into project budget in accordance with project/ customer requirements.
• Proper planning, coordination and scheduling of resources in order to reduce spending.
• Accurate monitoring of cost and authorization prior to expense
• On-going monitoring and ensuring production success.
• Gather and document sufficient detail information in order to accurately identify customer requirement
• Proper documented liaison/ communication with resource coordinators to ensure inputs of key stakeholders and resource capability
• Accurate records keeping & storage as per SABC policies.
• Documented dissemination of information re project changes to all relevant stakeholders
• Perform project administration in line with Project Plan & ScheduALL booking
• Detailed project plans in line with TVOB Standards
• Monitor in-time delivery as per schedule
• Updated project status on ScheduALL
• Proper documented liaison/ communication with key stakeholders to ensure well-coordinated and aligned broadcast productions

GOVERNANCE, RISK AND COMPLIANCE:

• Grievances, queries and complaints resolved in accordance with SABC labour policy.
• Compliance with SABC service standards.
• Attend to all queries and complaints.
• Compliance to H&S standards

STAKEHOLDER MANAGEMENT AND CHANGE MANAGEMENT:

• Accurate identification of requirements in accordance with customer directive.
• In time identification of suitable facilities and resources to meet production requirements.
• Gather and document sufficient detail information in order to accurately identify customer requirement
• Proper documented liaison/ communication with resource coordinators to ensure inputs of key stakeholders and resource capability.
• Oversee accurate booking of resources in accordance with production needs.
• Coordination of meetings to ensure effective communication among stakeholders
• On time completion and submission of production reports to management

LEADERSHIP AND PEOPLE MANAGEMENT:

• Address all queries and complaints.
• No unattended to customer queries/ complaints
• Proficient, prompt and functional support/ advice to customers at all times
• Ongoing follow ups to determine customer satisfaction
• Compliance with SABC service standards
• Oversee efficient scheduling of production times to minimise overtime
• Confirm time and attendance of independent contractors

 INHERENT/MINIMUM REQUIREMENTS

• At least 3 years relevant television broadcast experience at full performer level.

 KNOWLEDGE:

• Good understanding of SABC broadcast operations
• Good understanding of equipment & facilities within broadcasting production environment
• Advanced understanding of customer requirements
• Providing Technical/Operational Support & Advice
• Knowledge and understanding of SABC HR Policy/Procedures
• Knowledge and understanding of SABC Supply Chain Policy/Procedures
• Knowledge and understanding of ScheduALL
• Knowledge and understanding of SAP
• Knowledge & understanding of OHS Act
• Knowledge and understanding of TV lighting best practice
• Knowledge & understanding of rigging best practice
• Knowledge & understanding of broadcast standards
• Knowledge and understanding of camera operating best practice
• Knowledge and understanding of vision-mixing best practice
• Knowledge and understanding of audio control best practice
• Knowledge and understanding of production server best practice
• Knowledge and understanding of latest TV production trends and developments