Commercial Manager

This role reports directly to Business Divisional Manager (Tank Terminals) and is based at Durban Tank Terminals.

Roles & Responsibilities: 

• Supports the Business Division Manager and coordinates with other support functions, particularly finance and legal
• Executes strategic sales and marketing plans to achieve revenue targets and expand market share
• Develops and implements an effective and efficient customer and stakeholder relationship management strategy
• Plans and conducts market research, competitor analysis and market segment analysis; prospecting for new business and pipeline responsibility
• Maintains up-to-date customer contracts register
• Updates pricing and communicate/negotiate with customers
• Liaises with Operations to obtain and verify monthly invoicing inputs then ensure commercial data accuracy and consistency across systems
• Prepares monthly revenue reports for management
• Provides commercial insights, driving profitable growth and supporting for delivery of the organisation’s long-term goals
• Updates and provides Commercial Budget

Other Attributes: 

• Ability to think strategically, embrace new ideas and maintain a strong customer- and market-focused approach
• Demonstrates a high level of accuracy, thoroughness and attention to detail
• Strong analytical and problem-solving skills, with the ability to identify challenges and implement logical, well-organised solutions
• Excellent customer engagement, negotiation and relationship-management skills, with the ability to drive operational efficiency
• Maintains high standards of professionalism, integrity, discretion and confidentiality
• Proven ability to meet and exceed targets within agreed deadlines and required timeframes
• Ability to remain calm and composed under pressure, build effective working relationships and influence key stakeholders

Qualification

• Degree (Commerce/ Marketing) (Essential)
• Degree in Commerce/ Engineering/Chemistry/Marketing (Preferred)
• A relevant management qualification (Advantageous)

Experience

Essential:

• 10 or more years post-graduation experience in Sales and Marketing
• 5 or more years’ experience of contract negotiations and business development
• At least 5 years’ experience in Terminal Operations for liquid, gas or dry bulk storage
• Commodity trading in petroleum, petrochemical, chemicals, oragrochemicals

Preferable:

• 7 years in bulk storage terminals business development environment

Other requirements:

• Regular travel (road and air) to customers & other off-site meetings
• Occasional after hours and weekend work