COMMAND CENTRE MANAGER

SUMMARY:
An established organization is looking for an experienced Command Centre Manager to manage its 24/7 operations.
Applicants must have experience in the security or facilities management sector, with a strong background in managing large teams and working in a busy operational environment. You must be comfortable with technology, systems and reporting, and have the ability to identify problems and find ways to improve how the operation runs.

POSITION INFO:
Key responsibilities: Manage the day-to-day running of the Command Centre Lead and manage large teams working across different shifts Oversee staff planning, shifts and daily resource allocation Manage incidents, escalations and operational issues Monitor performance and ensure service standards are met Identify problems and improve processes and efficiencies Ensure procedures are followed and teams are performing effectively Requirements: Matric; a relevant qualification will be an advantage 5-8 years' operational experience, with at least 3 years in a management role Experience in the security or facilities management sector is essential Proven experience managing large teams Experience in a 24/7 operational environment Strong computer skills and an interest in technology and systems Good leadership, communication and problem-solving skills Correspondence will only be conducted with short listed candidates. Should you not hear from us within 14 days then please consider your application as unsuccessful.