Chief System Administrator

Appointment requirements

• An appropriate three-year career-related tertiary qualification (degree or national diploma) in Computer Science or Information Technology or any ICT-related study field
• At least five years’ relevant working experience in a metering and vending support environment
• Supervisory experience will be an added advantage
• A valid Code B driving licence
• Computer literacy
• Willingness and ability to work shifts, standby and overtime
• Must undergo a criminal record check and such a person shall allow their fingerprints to be taken by the Tshwane Metro Police Department at own

Personal attributes and/or competencies

• Problem solving: Ability to identify potential problems, break the problems into component parts, generate potential solutions, select an option and implement it
• Quality orientation: Ability to ensure high-quality output, accurately check processes and tasks, and show attention to detail
• Workplace safety: Ability to identify and correct conditions that affect employee safety
• Discipline-specific skills: Ability to show a satisfactory level of technical skill, knowledge, experience and qualifications relevant to the role

Primary functions

• Manage the prepayment vending and management systems offices and personnel
• Audit the prepayment electricity system to ensure the credibility of the prepayment electricity vending and management system
• Ensure that the prepayment electricity vending and management system is running properly (includes DB servers, transaction servers and POS director) and attend to any problems on the system to ensure system availability
• Develop and update prepayment electricity vending and management processes, procedures and guidelines and ensure that it is applied due to customer-related needs
• Develop and implement new systems and processes due to changing customer needs and a fast-changing technological environment
• Develop, implement and manage the standby duty roster to ensure availability of personnel to attend to customer complaints
• Manage and coordinate training of all personnel regarding the prepaid vending system and related issues
• Receive, consolidate and evaluate all system reports from the regions and provide management with a single operating and capital budget
• Plan capital projects pertaining to the possible extension of system hardware and software
• Execute sample studies to ensure the effective and efficient operation of the system
• Use software development tools to develop reporting software to generate reports
• During consultation with other departments, analyse, develop, prioritise and implement the expansion of services
• Assist the senior system supervisor with other departmental queries
• Assist in analysing new system developments