Cabling and Infrastructure Supervisor

PURPOSE OF THE ROLE
The Cabling and Infrastructure Supervisor is responsible for the efficient installation, maintenance and coordination of all cabling within the Data Centre. The Cabling and Infrastructure Supervisor is responsible for the management of all client Smart Hand requirements. 

OBJECTIVES

1. MAIN FUNCTIONS OF THE JOB

Data Centre Management
• Manage working methods to ensure all SLA and MSA’s are achieved
• Management of data centre infrastructure to provide a concurrently maintainable, cost effective system supporting 99.999% electrical uptime and 99.99% mechanical uptime

Compliance
• Maintain compliance in accordance to all relative policies and procedures
• Support the HR department in achieving the organization developmental plan deliverables within agreed timelines
• Meet agreed inter-departmental OLA (Operational Level Agreement)
• H&S monitoring and corrective action to meet statutory compliance, SLAs and good business practice
• Implement company and departmental policies, processes and work instructions as per the agreed quality and timeline/ RFS

Critical System Management
• Ensure applicable planned and corrective maintenance is managed in accordance to ensure customer MSA’s and SLA’s are achieved
• Conduct working methods to maintain agreed PUE levels
• Task finalisation and report accurately, as per agreed format, quality and within the agreed timelines


Data Centre Ethics 
• Ensure compliance is maintained incorporating industry best practices 
• Ensure data centre facilities standards are enforced and maintained
• Ensure data centre cleaning standards are enforced and maintained 

SKILLS REQUIREMENT

• Good technical abilities 
• Effective communication skills, active listener – ability to understand requirements
• Proactive problem solver, perform rapid and accurate assessments
• Ability to work independently, as well as being a positive team player
• Self-motivated
• Conducts self professionally, exhibits elevated levels of tolerance and patience
• Responsible for continued learning and self-development 
• Quick response to potentially critical situations
• Trouble shoot systems and components to identify root causes of failures  
• Implement corrective actions promptly to mitigate the negative effects of system changes   Good Microsoft Office skills

3. QUALIFICATIONS AND EXPERIENCE

• Cabling qualification preferable
• Minimum 5 years relevant data centre experience
• Good knowledge of Data Centre environments and critical infrastructure systems