Business Unit Administration Manager - ICT

Apply by: 16 October 2026

Job description

Strategy

• Provide strategic support to the implementation and monitoring of the BU BSC initiatives within the BU.
• Monitor the BU implementation plan of the BSC initiatives.
• Coordinate the BU quarterly and annual BSC reporting.

Product Management

BU Balance Score Card Management:

• Provide administrative support in the implementation of the BU BSC with regard to the implementation and monitoring of the BU action plans.
• Monitor and evaluate the effective implementation of the BU BSC initiatives.
• Coordinate the compilation of the BU BSC quarterly and annual reports. 

BU Human capital management:

• Responsible for managing the BU establishment including the monthly validation for payroll purposes.
• Manage the bursary and study loan applications of staff within the BU
• Coordinate the on-boarding process for new staff members in the BU and provide administrative support and guidance to new employees in collaboration with the business partner;
• Provide support to the implementation of all BU recruitment processes including contract appointments within the BU.
• Provide support to the HR champion/business partner on the implementation of the performance and talent management processes.
• Support the BU implementation of training plan. Compile, manage and monitor the BU employment equity plan, in accordance with approved policies and procedures.
• Coordinate BU resource pooling processes.

BU Internal control, governance and risk management:

• Review of the BU internal control files and other documentation before BE sing-off.
• Promoting and managing sound internal controls within the BU, and being up to date with the latest developments at the AG.
• Co-ordinate the BU internal audit processes including monitoring and provide follow up on the corrective actions taken by SMs/centres within BU.
• Manage the BU policy register and ensure that correct/ updated policies are available on the AGSA intranet.  
• Monitor the BU's adherence to policies and procedures by conducting audits and investigations
• Manage, control supply chain management activities within the BU
• Implement effective administrative and office management systems and practices for the BU.
• Responsible for managing and monitoring of the BU ethics register, annual declaration process including the monitoring of staff joining the auditees.
• Coordinate the BU facilities management processes (physical building) including management and monitoring of the services contracts and performance of service providers such as security, cleaning and landlord (applicable to regional BUAMs).
• Compile BU reports in accordance with AGSA requirements.

Stakeholder Management

• Build and maintain positive relationships with internal and external stakeholders. 
• Provide support and guidance to internal stakeholders on BU processes in order to ensure alignment stakeholder needs.
• Communicate the BU goals and objectives to all stakeholders to ensure understanding and adherence of these by all relevant stakeholders.
• Engage with both internal and external stakeholders to identify and evaluate performance barriers and success in order to continuously improve the administrative support and delivery of service.

People Management

• Support the implementation of the activities outlined in the BU People Plan, transformation/culture plans.
• Manage team performance to drive productivity.
• Motivate, coach and mentor staff to ensure maximum productivity and development of the staff to their full potential.
• Participate in initiatives to attract talent.
• Cascade vision achievement/ organisation alignment messages and commitments.

Financial Management & Operational Management

• Provide financial management support to business with the compilation and coordination of the BU annual expenditure budget.
• Provide on-going monitoring of the BU budget through detailed monthly variance analysis schedules and other financial matters/reports.
• Monitor adherence to the required financial performance standards for the business unit.
• Monitor compliance with internal processes and procedures
• Support the management and control of the annual contract work allocations (contract management). 
• Manage the BU debtor’s control.

Other Responsibilities

• Perform and/or manage other projects, tasks and assignments not stipulated on the Job description as and when required

• The incumbent requires 3-5 years’ experience in office administration.