Business Systems Analyst

A unique opportunity for a Business Systems Analyst exists in our Business Solutions team at our Central Office.

As the successful incumbent you will have first-hand exposure to understand and analyse the business; its models, processes and systems. 

You will form part of an agile product team working closely with the Product Owner to give input into the products’ roadmap, make changes to the products in line with business requirements and collaborate with stakeholders on prioritisation and trade-off’s during product development. 

As the incumbent, you have the opportunity to learn and understand business processes, increase your knowledge and understanding of a large, complex and successful retail company, especially our world-class Planning systems environment.

Purpose of the job 

To ensure bespoke Merchandise Planning systems and processes incorporate industry standards and best practices; and to provide business process and technology support to users.

Key Responsibilities 

• Understanding of Business process and conducting system enhancements to enable continuous improvement

• Manage & determine business and system requirements for new solutions 

• Critically analyse existing and new systems and processes

• Provide a Support service to the business to assist with any system queries/problems 

• Training /Knowledge acquisition and transfer

• Bachelor's degree in Industrial Engineering/ Honors degree in Operations Research or any relevant tertiary qualification with Analytical, Mathematical or Statistical subjects

• 3-7 Years experience in a similar role

• The following will be an advantage:

• Experience with Business Process Management (BPM) software tools (Symbio, Gluu)

• Experience with cloud-based solutions (GCP, AWS, Azure)

• Experience with Data Management & Querying tools like (BigQuery, SQL Developer, Postgres)

• Programming experience (SQL, JavaScript, VBA, Python, Java)

• Experience with Business Intelligence (BI) & Data Visualization Tools (Business Objects, Qlikview, LookerStudio, Power BI)

• Experience and understanding of AI and GenAI

• Experience with test-driven development

• Apply agile or waterfall methodology to take a BRD to a FRD level

• Project exposure to implement and design solution in business

• Facilitate training sessions/presentations

• Above average computer literacy - MS Office & Google Suite

• Project management / product owner skills 

• Presentation and facilitation skills 

• Hands on experience with software development and documentation

• Able to explain technical details 

• Solid information of business systems 

• Able to take responsibility and be self motivated

• Able to develop ideas and share them clearly (in non-technical terms when required)

• Able to explain solution trade-offs (in non-technical terms when required)

• Able to work within a team

• Analytical mindset and good problem-solving skills.

• Will respond in a supportive and patient and friendly / approachable manner (passionate)

• Can support more than one process business in a system or one process over more than 1 system

• Be able to configure on application back end or front end (not develop)

• Competencies: Accuracy, Attention to detail, Negotiating, Performing under pressure,  Drive, Innovating, Resourceful, Results orientated, Organisational Sensitivity, Analysing and forming opinions.

If you do not hear from us within 4 weeks of the closing date of this position, please regard your application as being unsuccessful.  

PEP strives for equal opportunity in terms of its employment equity guidelines.