Business Development Coordinator

ROLES AND RESPONSIBILITIES

Bid Strategy & Development

• Support bid-win strategy development for blue-sky and strategic bids, collaborating with senior management to align bid strategies with the organisation's goals and objectives.
• Oversee development of the bid proposal, ensuring it is aligned to the bid strategy and meets all client requirements.
• Review and edit proposal content for clarity, consistency and compliance with guidelines.
• Conduct thorough research on the client, project requirements and competitors to inform bid strategy.
• Anchor quality bid management on high-value, strategic and blue-sky bids across all Group regions, conducting reviews and evaluations to identify areas for improvement in future bids.
• Provide bid project planning and support for blue-sky, high-value and complex bids.
• Prepare documentation packs for blue-sky and tender submissions for internal Delivery Units.
• Drive and coordinate business development activity across GIBB Pty and, where required, the Group, focusing on unsolicited, strategic and blue-sky bids.
• In conjunction with the Market Sector Coordinator team, develop and champion the Africa Desk.

Bid Office Leadership & Support

• Coordinate the business development admin team, providing direction, reviewing their work and gathering input; support the LDP and assigned YES programme.
• Manage Bid Office integration and the development of efficiencies and effectiveness with projects and business development.
• Develop a comprehensive support plan for the Bid Office, covering task automation, template enhancement and boilerplate improvements.
• Manage business development activities across GIBB Pty and, when required, the Group.
• Carry out the full scope of Business Development Coordinator responsibilities for the Group.

Quality Assurance & Governance

• Implement a quality assurance process that aligns the flow of information from business development teams into bid management, including final review of submissions, to improve the bid win ratio and ensure high-quality, error-free submissions that meet all specified criteria.
• Ensure improved governance and adherence to relevant regulations and GIBB compliance requirements.
• Identify potential risks and challenges associated with a bid and develop strategies to mitigate them.
• Manage and action identified and assigned business development risks; align business development policies and procedures to address and mitigate concerns raised by clients.
• Develop and monitor business development procedures, quality standards and policies.

Knowledge, Document & Data Management

• Manage the Business Development repository / SharePoint site (Intranet/SharePoint) to ensure consistency and data availability.
• Archive bid documentation for future reference and analysis.
• Manage the sub-consultant database to support strategic bidding.
• Maintain and improve the project database; standardise sub-consultant and client reference letters; keep supporting documents aligned.
• Maintain efficient and effective bid management templates, including CVs and project sheets.

Client & Stakeholder Relationship Management

• Develop collateral that fosters positive relationships with clients and key stakeholders during the bidding process, in alignment with the marketing team.
• Develop and maintain relationships with a variety of centres of influence to assist in managing, closing and originating transactions.
• Build deep relationships with GIBB's key stakeholders — executives and business owners.
• Facilitate and coordinate meetings with strategic partners and potential clients.
• Support contract negotiation with GIBB clients on blue-sky bids, in alignment with management and support teams.
• Provide strategic support at all levels of direct negotiation and across the bid process lifecycle.
• Enable integration of strategic considerations into partner selection for key opportunity pursuits.

Client Feedback & Continuous Improvement

• Own the client feedback process: ongoing review and update of the client survey process; monitor, maintain and report on client relations, including client retention and satisfaction index.
• Collate and capture client feedback on all bids deemed strategic or high-impact, feeding insights back into bid strategy.
• Support the Bid Office in driving changes and improvements arising from post-bid debriefs.
• Consolidate tender feedback to identify win/loss patterns and trends.

Reporting, Budget & Pipeline Management

• Monitor and track the utilisation of business development budgets.
• Support the management of opportunity pipelines and coordinate client engagement activities through Market Sector Coordinators.
• Develop and implement sales reporting and pipeline statistics.
• Provide input into BD MANCO and BD Group reporting for GIBB Pty.
• Prepare and present reporting at staff meetings and monthly Business Development MANCO meetings.
• Provide strategic support in building bid win ratios — baseline, trend graphs, win ratio by value and by number, and growth in project fee per project.

Skills Development

• Research relevant training content, develop bid training material and facilitate training sessions.

Requirements

QUALIFICATION AND EXPERIENCE:

• Bachelor of Business Administration.
• 10 to 15 years' experience in business development administration and bid submissions.
• Experience in coordinating complex bid submissions.
• Experience working with multidisciplinary teams
• Experience in Coordinating Team Activities
• Coordination and Stakeholder Management Skills
• Strong Planning and Organisational Skills

CORE COMPETENCIES:

• Microsoft Teams
• Microsoft Office
• Leadership Skills

ADDITIONAL COMPETENCIES:

• Integrity
• Able to Take Initiative
• Team Player