Role and Responsibilities
- Develop and maintain understanding of the BGS group processing platforms and systems landscape.
- Provide Solutions consultancy to the various businesses within the group.
- Design end-to-end integration solutions and business processes.
- Assist with the project management of the delivery of technical solutions to the point of implementation, including the coordination of specialist resources (e.g. developers) - Create project plans and coordinate resources.
- Document processes and identify optimisation opportunities.
- Take ownership of integration, development and process optimisation projects.
- Lead implementation, training and stakeholder communication.
- Maintain regular reporting to CIO and stakeholders.
- Act as technology functional expert and support incident resolution.
- Investigate opportunities and produce concept documents
- Analyse business processes, to identify issues, opportunities, etc.
- Research and analyse customer (internal and external) concerns and propose solutions
- Redesign business and system processes
- Develop requirements for IT systems and interfaces based on business requirements (BRD compilation)
- Facilitate sessions to understand and document the customer’s requirements
- Enhance business relationships to leverage additional opportunities
- Prepare and present proposals in a professional manner
- Gain a thorough understanding and knowledge of the systems used in the BGS group
- Develop and maintain understanding of the BGS group processing platforms and systems landscape.