- The Building Manager is responsible for overseeing the daily operations, maintenance, and tenant management of residential let properties in various complexes. This role ensures that the owner's properties are well-maintained, compliant with regulations, and provide a high standard of living for tenants. The Building Manager acts as the main point of contact for tenants, contractors, and property owners, ensuring smooth operation and profitability of the rental units.
Minimum requirements (Advantageous):
- Strong knowledge of building maintenance and repairs.
- Experience handling tenant concerns professionally and efficiently.
- Conflict management experience.
- Familiarity with relevant property laws and regulations.
- Experience using property management software, including Red Rabbit (advantageous).
- Excellent communication and interpersonal skills.
- Strong problem-solving and organizational skills.
- Own reliable vehicle to travel between closely located complexes.
- Based on site as a live-in manager.
- Available outside of regular working hours to address matters as they arise.
- Required to manage multiple buildings.
- Required to assist with property viewings when needed.
Duties and responsibilities include,but are not limited to:
Owner Property Maintenance & Operations:
- Oversee the general upkeep and maintenance of the owner's property, ensuring it remains in excellent condition.
- Schedule and coordinate minor repairs and maintenance work as needed in the owner's property.
- Conduct regular inspections in the owners property to identify maintenance issues and ensure compliance with safety standards.
- Provide weekly report to Management on Maintenance, Inspections, Rental collections and Tenant matters.
Tenant Management:
- Serve as the primary point of contact for tenants, addressing enquiries, complaints, and requests.
- Ensure timely rent collection and follow up on arrears.
- Handle tenant move-ins and move-outs, including inspections and key handovers.
- Enforce lease agreements and property rules to maintain a positive living environment.
Health, Safety & Compliance:
- Be up to date with all compliance and regulatory requirements, including health and safety standards.
- Maintain records of inspections, maintenance work, and tenant communications.
- Implement emergency response plans and ensure tenants are aware of safety procedures.
Financial & Administrative Duties:
- Monitor expenses and work within allocated budgets.
Team & Contractor Management:
- Oversee external maintenance contractors teams and sign off on completed work.